RESEND LICENSE If you want your license resent, please use the Resend License Form.
RESET LICENSE INSTALLS If you want to disable existing license installs allowing you to install on a new machine, use the Reset License Form.
Pre-sales questions: All pre sales questions relating to what functionality the programs have, costs, bulk purchase discounts. Not bought our programs yet? Go here
Licensing / payment issues: Any issues relating to getting the programs working. Not received your license code yet? License code not working? Your computer not running the program? Ask here
Bug submissions: Found a bug in the program? Something not working correctly? Getting errors? Then ask here
General questions / how do I questions and everything else. Do not use the other forms for submitting your general questions, you will just be redirected here
To request your license details and download link be emailed to you, please go here Resend License Details.
To reset your license installs go here Reset License Form.
For general questions, questions regarding using the software use the forum. e.g. Questions such as "how do I..." "can I do this..." etc. We would like all support to be dealt with in the open, as it may help other users with a similar problem. We have nothing to hide and strongly believe honesty is the best policy
Videos are being added all the time, so do keep an eye on the Rootjazzvideos channel. Or better yet subscribe and be kept up-to-date. All videos uploaded are syndicated to our Twitter, Facebook and GooglePlus accounts, so feel free to follow us there and keep uptodate with the latest videos from Rootjazz
If you cannot find a video tutorial on the feature you want, just drop us a note and we can create one for you
Come join in the fun and read the blog, some interesting information and exclusive information will be released their first. And if you want, come join the spammers and leave a comment :-)
Mostly our social networks are just used to syndicate updates and releasing information on new products / videos / guides. So best to contact us via the contact form or the forum rather than these new-fangled time wasters :-p