Page 1 of 1
Failed logins (both on new and old account used with tumblingjazz)
Posted: Mon Aug 17, 2020 3:18 pm
by mindmaster
I get this now on both old accounts that I already used with tumblingjazz and also with new accounts.
Accounts are in good standing. Software is up to date.
I submitted today logs where I tried both old and new account to update.
Code: Select all
logs_31659_vandystangmailcom_2.0.2.3_Tumbling Jazz_
What I see on tumblingjazz is this on every account I want to update or use.
Code: Select all
* Tumblr Error Message:
Failed to extract form for recaptcha login[xxx]
* FAILED login - please try and generate login cookies manually via ACCOUNTS tab
* ERROR: Couldn't login: : Exception of type 'LibBotControls.ExFailedLogin' was thrown.
IP used for today was my home. Clean IP.
Re: Failed logins (both on new and old account used with tumblingjazz)
Posted: Mon Aug 17, 2020 7:11 pm
by martin@rootjazz
Got a long list of things to investigate. Will get round to this later today and update you
Re: Failed logins (both on new and old account used with tumblingjazz)
Posted: Mon Aug 17, 2020 7:38 pm
by mindmaster
Looking forward.
Re: Failed logins (both on new and old account used with tumblingjazz)
Posted: Tue Aug 18, 2020 3:40 pm
by mindmaster
martin@rootjazz wrote: ↑Mon Aug 17, 2020 7:11 pm
Got a long list of things to investigate. Will get round to this later today and update you
Any news?
Re: Failed logins (both on new and old account used with tumblingjazz)
Posted: Tue Aug 18, 2020 5:32 pm
by martin@rootjazz
No issues here. One login did fail, but all subsequent login tests worked fine.
Are you in EU or use EU proxies? If so there is a new GDPR accept request that needs to be made I haven't been able to solve yet which will stop you logging in if coming from an EU IP.
Re: Failed logins (both on new and old account used with tumblingjazz)
Posted: Tue Aug 18, 2020 6:24 pm
by mindmaster
martin@rootjazz wrote: ↑Tue Aug 18, 2020 5:32 pm
No issues here. One login did fail, but all subsequent login tests worked fine.
Are you in EU or use EU proxies? If so there is a new GDPR accept request that needs to be made I haven't been able to solve yet which will stop you logging in if coming from an EU IP.
EU IP.
Re: Failed logins (both on new and old account used with tumblingjazz)
Posted: Wed Aug 19, 2020 4:04 pm
by martin@rootjazz
ok that's the issue then.
Going to lock this thread so don't have to update multiple threads with the same issue.
Please continue discussion in the GDPR thread for EU login issues
viewtopic.php?f=12&t=9439&p=60124#p60124
<locked>