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Purchase
Posted: Mon Jan 28, 2019 2:59 pm
by debaashaas
I payed with bitcoin. Copied the order id and my email for activation in an email to
purchase@rootjazz.com
How can I check the order status?
Re: Purchase
Posted: Mon Jan 28, 2019 3:22 pm
by martin@rootjazz
No notifications of bitcoin payments have been received.
I think I actually saw your email this morning and assumed it was spam, it was very brief contained no details and just said order number, very similar in style to a lot of spam mails I get.
Can you email me again, with details, so I know you are real and include the bitcoin transaction tx hash so I can confirm payment as perhaps the payment provider is just being slow and sending the payment notification.
Also is best to email on
Regards,
Martin