Rootjazz

Hello Martin!
Got problems when i'm trying to verify accounts with pop settings which includes e-mails which are different from e-mails accounts were created with.
It tells Success at the end , but nothing happened. Account doesn't verified.

Can you check this? Or i can submit logs (i've created new db instance & now can do this without stopping many actions)

Starting: 28/09/2018 09:14 AM
Attempting:OLD MAIL
Attempting: OLD MAIL
* WARNING: pop email does not match account email: POP: NEW MAIL ACC: OLD MAIL
Using pop email: NEW MAIL
Getting mails
Get all mails received after : 10/06/2018 22:16 PM
Found 1 mails on server
Mail within date range: Please confirm your email address @ NEW MAIL
Marking messages as deleted
0 mails ignored as sent before signed up
Downloaded: 1 new mails
Check for saved mails
Add existing mail: Please confirm your email address @NEW MAIL Friday, September 28, 2018 3:33:18 PM
Add existing mail: Happy Birthday! @NEW MAIL Thursday, August 30, 2018 3:22:55 AM
Add existing mail: Please confirm your email address @NEW MAIL Friday, September 28, 2018 4:05:43 PM
Add existing mail: Please confirm your email address @NEW MAIL Friday, September 28, 2018 3:33:20 PM

Found 4 existing mails
Clean mails on disk
Check 5 for body expression match
4 mails contain verify link expression
* Couldn't find mail for created account :OLD MAIL - USERNAME

4: mails found to verify.
We will also try to verify any other outstanding accounts for this email
Verify mail on server: NEW MAIL
Verify mail on server: NEW MAIL
Verify mail on server: NEW MAIL
Verify mail on server: NEW MAIL
Total accounts verified: 0
Success: OLD MAIL
Verified: 1 mails
Started: 28/09/2018 09:14 AM
Finished: 28/09/2018 09:14 AM
ID:
Action ran for: 0hr:0min:2s

Did you run the UPDATE EMAIL function, which will update your email on SC?

If you just change the email / pop values in the account form, this will NOT WORK. First you need to run the UPDATE EMAIL function from ACCOUNTS tag, which will change it on SC, then request verification email, then you can verify it with your new details

Yes , i have run update e-mail function before

submit logs please

HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)

lOGS_7081

Can you write to me please:
I need to reference the emails and best not to do that in public. I am not entirely sure what you did / what has happened from the logs so need to clarify a few things

I have run tests and if you set the new email + pop details correctly, then the program does update the pop settings and they will be used to log in correctly.

I can only assume you did not format this correctly, so the pop details were not updated, thus you are logging into the wrong pop details.


For this account, update the pop details manually then try and verify again it should work

I've add pop settings in a usual way. In this way it's work perfectly when i'm create accounts.

I will try to do this again right now.

Still nothing , it's going to e-mail => do something => deleting e-mails from inbox => writing Success but account still doesn't verified.

I'm already hit you on e-mail , i can send you logs again or copy/paste you info from completed process.

kolyamber wrote: ↑Tue Oct 02, 2018 10:00 pm Still nothing , it's going to e-mail => do something => deleting e-mails from inbox => writing Success but account still doesn't verified.

I'm already hit you on e-mail , i can send you logs again or copy/paste you info from completed process.

I'll reply email as I need to mention emails which is best not posted publicly