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Re: actions keep failing
Posted: Sat Nov 18, 2017 9:44 am
by support@rootjazz
benfrankie wrote: ↑Sat Nov 18, 2017 7:09 am
Hello I emailed you a log on Oct 30th but there hasn't been a reply. Can you please check? Thanks
Hi,
Can you please post your problem here? It will help us to support you better.
Re: actions keep failing
Posted: Sat Nov 18, 2017 1:41 pm
by martin@rootjazz
As per the email, please post full details (the screencast of a processor showing "failed..." doesn't really help understand why.
Think of it like your car has stopped working, and you sent a picture of the car to a mechanic and asked them whats wrong - they would have no idea without seeing the internals. Same here
Please, read through this post and submit your issue accordingly. Not everything will be relevant to your issue, but have a read as it gives an idea of the information you can provide to help me help you as quickly as possible without delays in having to request additional information
https://rootjazz.com/forum/viewtopic.php?f=23&t=1634
Regards,
Martin