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Mass track comments Not working

Posted: Sun Feb 23, 2014 12:34 pm
by johnpeter123
Hi admin

Mass track comments not working.
Kindly check and post update soon.

also check other options too.

I need mixcloud service soon.
Kindly do soon.

thanks

Re: Mass track comments Not working

Posted: Mon Feb 24, 2014 1:55 pm
by martin@rootjazz
Working fine here.


Please, when you encounter a "bug", try with an account without proxies.
And always include the processing logs. (if you don't want to include the processing logs on the forum, email them to me:

Code: Select all

support[at]rootjazz[dot]com

Re: Mass track comments Not working

Posted: Fri Feb 28, 2014 7:23 am
by johnpeter123
admin wrote:Working fine here.


Please, when you encounter a "bug", try with an account without proxies.
And always include the processing logs. (if you don't want to include the processing logs on the forum, email them to me:

Code: Select all

support[at]rootjazz[dot]com

Admin Still mass song track comments not working.
I tried many times with and without proxies.I don't know why? What i am doing wrong??
I PM you logs.
Kindly check and reply soon,

Thankyou

Re: Mass track comments Not working

Posted: Fri Feb 28, 2014 1:48 pm
by martin@rootjazz
I saw your logs were all with proxies.

When I test here it works (with good proxies, with no proxies).

Can you run a test WITHOUT a proxy, then send me the logs. Also submit FULL APP LOGS, HELP > LOGS > SUBMIT


Regards,
Martin

Re: Mass track comments Not working

Posted: Fri Feb 28, 2014 6:12 pm
by johnpeter123
admin wrote:I saw your logs were all with proxies.

When I test here it works (with good proxies, with no proxies).

Can you run a test WITHOUT a proxy, then send me the logs. Also submit FULL APP LOGS, HELP > LOGS > SUBMIT


Regards,
Martin
I tested without proxies still not working.
i sent you logs via bot.
log id: 99405
check soon plz

Thankyou

Re: Mass track comments Not working

Posted: Sat Mar 01, 2014 7:38 pm
by martin@rootjazz
Your logs appear incomplete, I would have expected many more files.

Not sure what has gone on there to be honest. Did you delete some from the logs folder before submitting?

Re: Mass track comments Not working

Posted: Mon Mar 03, 2014 3:17 pm
by johnpeter123
I don't know what happening!!
Now comments working good!!

anyway thanks for your support.....

Re: Mass track comments Not working

Posted: Mon Mar 03, 2014 3:55 pm
by martin@rootjazz
Ok, thanks for letting me know.

If these accounts have been commenting a lot, perhaps they had a mixcloud temp ban? Have never had that happen to me, so the code cannot handle what I haven't experienced.

Next time, if this happens, try and use the account in the browser and see if any in page errors are displayed

Regards,
Martin