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Re: waiting for your response - watch new followers fail

Posted: Sat Jan 28, 2017 1:21 pm
by martin@rootjazz
what failing action? I don't remember.

Any email sent a few days ago should have been replied to, check junk / spam, or depending on your email your provider may block our mails, which is why is always best to use the forum so you know your message was posted

Re: waiting for your response - watch new followers fail

Posted: Sat Jan 28, 2017 1:23 pm
by martin@rootjazz
oh yes, I remember now, you sent the big logs.

you should have had a reply,




Please perform the following:

Open the program. Delete or pause all existing actions. If actions are already running due to autorun on startup, disable autorun at startup and restart the app. All actions must be waiting, then pause all (or delete)


Delete existing logs
HELP > LOGS > VIEW
delete all files in the folder that opens


Perform the action:
***


goto scrape tab and create an action to scrape all your followers
run the action

re-add / unpause the watch new followers action.
run it

after both completed submit logs

***

PLEASE NOTE: Do not perform other actions at the same time. Only use one thread. Do not run any actions after this action.


Then submit logs:
HELP > LOGS > SUBMIT

and let me know the LOGS ID (just the number part is sufficient)




Regards,
Martin