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TD shuts down
Posted: Sat Dec 07, 2024 8:01 am
by neo4295
TD stops at some point and may shut down at any time.
I use a mobile proxy, and when I was looking at the logs in the processing tab, the logs stopped for a while and then shut down when the communication was interrupted at the timing of the rotation of the proxy. However, usually the system retries several times after communication is lost and works fine.
I will send you the log.
log_47652
Re: TD shuts down
Posted: Sat Dec 07, 2024 3:23 pm
by martin@rootjazz
Next time it happens. DO NOT RESTART THE APP. But send me the logs manually
Goto the directory:
%appdata%\rootjazz\twitterdub
then zip up the logs folder (right click > send to > zip)
If the file is less than 8mb, email it to me:
Otherwise upload somewhere and send me the link
Regards,
Martin
Re: TD shuts down
Posted: Sat Dec 07, 2024 4:27 pm
by neo4295
It shut down again just now and I emailed the logs to you in a ZIP file without rebooting, so please check it out.
Re: TD shuts down
Posted: Sun Dec 08, 2024 3:10 pm
by igaigaipoipo
I'm having the same problem.
What should I do?
Re: TD shuts down
Posted: Sun Dec 08, 2024 7:27 pm
by zoltan66
I have this too, on a very old version, so maybe its a windows problem.
Re: TD shuts down
Posted: Mon Dec 09, 2024 4:09 pm
by martin@rootjazz
neo4295 wrote: ↑Sat Dec 07, 2024 4:27 pm
It shut down again just now and I emailed the logs to you in a ZIP file without rebooting, so please check it out.
checking
Re: TD shuts down
Posted: Tue Dec 10, 2024 12:59 am
by neo4295
Please check my reply to your message earlier.
This problem is still unresolved now and not knowing when TD will shut down is a big problem.
Re: TD shuts down
Posted: Tue Dec 10, 2024 6:42 pm
by martin@rootjazz
When this happens, what is TD doing?
How many actions?
How many threads?
How many accounts?
Can you check windows event log to see if windows killed the process
And anyone who has this happen. DO NOT RESTART the program, send me the last hour of logs manually
Goto the directory:
%appdata%\rootjazz\twitterdub\logs
Order files by date, then zip up the last hour or logs (right click > send to > zip)
If the file is less than 8mb, email it to me:
Otherwise upload somewhere and send me the link
Regards,
Martin
Re: TD shuts down
Posted: Wed Dec 11, 2024 1:46 am
by neo4295
neo4295 wrote: ↑Tue Dec 10, 2024 12:59 am
Please check my reply to your message earlier.
This problem is still unresolved now and not knowing when TD will shut down is a big problem.
Have you reviewed the message I sent to you? Some of the information in the message
There may be no solution to solve this problem.
I was looking at the log of the action that is running follow in the processing tab, and it seems that when the proxy is about to rotate, it loses connection to the network for a few seconds, but when it does, it may not reconnect properly.
When that happens, the log freezes at the “Network Error” message and the TD itself shuts down after a few minutes.
This seems to happen regardless of how many threads or operating accounts there are.
The TD then shuts down when this log cancels the action that is frozen with a network error displayed.
Re: TD shuts down
Posted: Thu Dec 12, 2024 5:42 am
by neo4295
TD shuts down multiple times each day and it is affecting my business very significantly.
I have sent you more information on this topic as well as in an email I sent directly to you.
Please respond as soon as possible.