Failed Login

[help718]

Hello,

I am trying to add a Twitter account.
I'm sure the username and password are both correct but I get a failed login message.
I've tried different accounts as well and get the same message.

Any ideas what I'm doing wrong?

[martin@rootjazz]

Clear logs: HELP > LOGS > DELETE

If the account is not added currently:

Please click the ADD button below the accounts list
Enter the email / password as you have done
Uncheck VALIDATE ON SAVE (app depending)
Now click save

Otherwise / then:

Goto the ACCOUNTS tab
Check the account
Right click the account and select DELETE COOKIES
Uncheck option to USE EXISTING COOKIES (if option exists)
Check Force (if option exists)
click the link VERIFY:LOGIN

This will create an action and send it to the PROCESSING TAB
Goto the processing tab and click RUN. The action will run.
You can double click the action to view the logs and submit logs

If the login action requests a verification step: email / sms, please perform this too.

HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)





Regards,
Martin

[help718]

wow it's working now ty!

[martin@rootjazz]

wow it's working now ty!