How Solve this login problem

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damianuzcanga
Posts: 8
Joined: Thu Jul 18, 2019 1:51 pm

How Solve this login problem

Post by damianuzcanga »

i see this in accs , how solve?

Logindetails: XXX : XXX XXX Proxy: XXX
UA: Mozilla/5.0 (Macintosh; Intel Mac OS X 14_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/118.0.0.0 Safari/537.36
Login: get: https://twitter.com/
* TESTING for known failure text: Could not authenticate you
Twitter Response: 'Could not authenticate you' - Account requires clean login
prvkiran
Posts: 44
Joined: Sat Mar 11, 2023 2:43 pm

Re: How Solve this login problem

Post by prvkiran »

same issue! Martin please help
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martin@rootjazz
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Posts: 34712
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
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Re: How Solve this login problem

Post by martin@rootjazz »

Goto the ACCOUNTS tab
Check the account
Uncheck option to USE EXISTING COOKIES (if option exists)
Check Force
click the link VERIFY:LOGIN

This will create an action and send it to the PROCESSING TAB
Goto the processing tab and click RUN. The action will run.
You can double click the action to view the logs and submit logs.

If that doesn't resolve your issue, please submit logs:

HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)



--------------------------------

If issue persists, submit logs:
HELP > LOGS > SUBMIT

then send your logs ID - the numbers are sufficient (displayed after successful uploading of logs)

viewtopic.php?f=32&t=12078


And if I can test the account it might help:

If I could test the account(s), that would be very helpful in trying to find out what is going on and fix / update as required: If that is ok with you, please export the account(s) (export button bottom right of accounts list) and email the exported file(s):

Code: Select all

support[at]rootjazz[dot]com

Regards,
Martin







Regards,
Martin
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