* Captcha not solved - please confirm balance...

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djxtreme2k
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Joined: Wed Aug 14, 2013 3:43 pm

* Captcha not solved - please confirm balance...

Post by djxtreme2k »

Hi there,

Getting;

* Captcha not solved - please confirm balance and network connections *

When trying to create accounts. Sometimes I get a Captcha popup, often not. I have Captcha all disabled in settings (though strange bug - if I exit and re-enter the program they are re-enabled)

Any ideas?

Cheers!
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martin@rootjazz
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Re: * Captcha not solved - please confirm balance...

Post by martin@rootjazz »

I will check on settings not sticking, that shouldn't happen.

The captcha issue, may be related to the change soundcloud made that broke most features of the program. You should update here
http://soundcloudmanager.com/update.html

I will get back to you on the settings tab issue in a few moments
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martin@rootjazz
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Re: * Captcha not solved - please confirm balance...

Post by martin@rootjazz »

When testing, my Captcha settings reloaded exactly as I had left them.

Can you double check how the settings are specified.

Is the USE CAPTCHA SERVICE box checked?
Are any of the CAPTCHA API SERVICES checked?
Are of any of the fields entered for any of the services?

In addition, can you submit you logs for further inspection.

You can send your logs in one of two ways.
1) Use the menu option HELP > LOGS > SUBMIT

2) Use the menu HELP > LOGS > VIEW then manually zip up all files and email them to me on support@soundcloudmanager.com

Either way is fine :)
djxtreme2k
Posts: 2
Joined: Wed Aug 14, 2013 3:43 pm

Re: * Captcha not solved - please confirm balance...

Post by djxtreme2k »

I'll submit logs now.

Am running the latest version AFAIK
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martin@rootjazz
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Re: * Captcha not solved - please confirm balance...

Post by martin@rootjazz »

Version details are
HELP > ABOUT

There are two latest version

Stable
http://soundcloudmanager.com/update.html
HELP > UPDATE > STABLE

Testing
http://soundcloudmanager.com/updatetesting.html
HELP > UPDATE > TESTING

Well actually there are 3 including my dev version :-)
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