ERROR: *FAILED

[Marbol]

Hi there
I've been using this amazing software since a month. The more I use it the more I learn how to adjust the settings.

In the last week I've been experiencing this frequent error:

*FAILED: asbproc: 4682344723446283446235: couldn't scrape UID from: https://twitter..... profile XYZ


it comes from multiple different following actions, the bot succeed with pre actions which are likes but then fail to follow the profile which was working with.


Any idea on how to solve it?

[Marbol]

Anyone can help me please?

[martin@rootjazz]

Anyone can help me please?

Support hours are (usually):
Monday to Friday: 0900 to 1700
Timezone: GMT -5hrs

National holidays the usual English speaking holidays (UK)



Regards,
Martin

[martin@rootjazz]

In the last week I've been experiencing this frequent error:

*FAILED: asbproc: 4682344723446283446235: couldn't scrape UID from: https://twitter..... profile XYZ

What actions were you performing?

Can you submit logs:
HELP > LOGS > SUBMIT

then send your logs ID - the numbers are sufficient (displayed after successful uploading of logs)



If I could test the account(s), that would be very helpful in trying to find out what is going on and fix / update as required: If that is ok with you, please export the account(s) (export button bottom right of accounts list) and email the exported file(s):

Code: Select all

support[at]rootjazz[dot]com

Regards,
Martin

[Marbol]

Thank you so much Martin for your support.

I uploaded the logs and sent you the ID via mail.

Cheers

[martin@rootjazz]

Apologies the logs do not contain the information I need. Can you update:

https://rootjazz.com/twitterdub/updatetesting.html

Clear existing logs:
HELP > LOGS > DELETE

run the action to cause the issue

submit logs again please

HELP > LOGS > SUBMIT

then send your logs ID - the numbers are sufficient (displayed after successful uploading of logs)




Regards,
Martin