Page 2 of 2

Re: Question

Posted: Tue Mar 22, 2022 9:12 pm
by martin@rootjazz
gorvie wrote: Tue Mar 22, 2022 6:15 pm That's correct, Home machine on local IP with no VPN.

Yes, latest version.

I've tried bunch of older accounts as well as making a new one and verifying email for test, all got same denied error.

I tried using proxy and with no proxy, same result.

sometime it gets through to captcha but then hits error right after.

tried running other tasks like favorite, and same
As above, can I test account(s) here?

As I said for me it's working. So perhaps it's something to do with the accounts, or IP, or my machine. If your accounts work or don't work for me, it allows us to narrow down the cause of why it's not working for you

If so, export the account (export button bottom right of accounts list) and email the exported file:

Code: Select all

support[at]rootjazz[dot]com

Regards,
Martin

Re: Question

Posted: Fri Mar 25, 2022 7:28 pm
by gorvie
Just sent an account to test.

Re: Question

Posted: Tue Mar 29, 2022 3:49 pm
by martin@rootjazz
gorvie wrote: Fri Mar 25, 2022 7:28 pm Just sent an account to test.
ok, I'll go through it shortly

Re: Question

Posted: Wed Apr 13, 2022 8:12 pm
by martin@rootjazz
just replied to email. My apologies for the delay in getting round to this. Unacceptable to be honest.

The reason is you are trying to log in with EMAIL.
I don't know why that does not work, but it doesn't. Use the PERMALINK

https://soundcloud.com/<this_bit>

and it works 100% it seems.


No idea why, trying to figure that out. But it's a start...

Re: Question

Posted: Wed Apr 13, 2022 8:50 pm
by martin@rootjazz
ok got it working with email, for next update



Regards,
Martin

Re: Question

Posted: Thu Apr 14, 2022 6:17 pm
by martin@rootjazz