user520 wrote: ↑Wed Nov 01, 2023 6:25 pm
Has not been effective yet
Create a new thread and provide details:
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Please include details.
READ AND PROVIDE ALL THE REQUESTED DETAILS, otherwise I will just have to ask you for the details again and it will delay getting a solution / fix to you
What you did
How you did it
instructions to replicate / screenshots showing the process
What happened?
What didn't happen?
What did you expect to happen?
Why do you think it didn't work, what did you see? Copy any log section you saw
Include raw logs:
Right click the action > RAW LOGS > copy and send me the contents of the file that opens.
Generate issue specific logs:
Please perform the following:
Delete or pause all existing actions. If actions are already running due to autorun on startup, disable autorun at startup and restart the app. Then pause all (or delete) ALL actions must be waiting / paused,
Delete existing logs
HELP > LOGS > DELETE
Perform a test action to cause the issue you are experiencing:
***
<Run your action>
***
PLEASE NOTE: Do not perform other actions at the same time. Only use one thread. Do not run any actions after this action.
Submit your logs:
HELP > LOGS > SUBMIT
then send your logs ID - the numbers are sufficient (displayed after successful uploading of logs)
Please, read through this post and submit your issue accordingly. Not everything will be relevant to your issue, but have a read as it gives an idea of the information you can provide to help me help you as quickly as possible without delays in having to request additional information
https://rootjazz.com/forum/viewtopic.php?f=23&t=1634
Regards,
Martin