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Sign in problem !!!

Posted: Tue Oct 19, 2021 5:44 pm
by slikoe
Sign in for new accounts not working today!

My old accounts that already signed in before are working fine, but cant add new accounts!
It seems that SC detects something and asks for captcha which is weird since SC doesn't ask me for captchas when i login manually .

Martin please help! It's been a while since your last update! :!: :!: :!:
Thanks

Re: Sign in problem !!!

Posted: Thu Oct 21, 2021 9:44 am
by sumonrheza
slikoe wrote: Tue Oct 19, 2021 5:44 pm Sign in for new accounts not working today!

My old accounts that already signed in before are working fine, but cant add new accounts!
It seems that SC detects something and asks for captcha which is weird since SC doesn't ask me for captchas when i login manually .

Martin please help! It's been a while since your last update! :!: :!: :!:
Thanks
Facing the same problem here

Re: Sign in problem !!!

Posted: Thu Oct 21, 2021 6:33 pm
by Yrokumata
Same here...

Re: Sign in problem !!!

Posted: Thu Oct 21, 2021 6:52 pm
by randomguy
Bro please fix sign in & sign up problem.

Re: Sign in problem !!!

Posted: Thu Oct 21, 2021 8:17 pm
by martin@rootjazz
Let me check and get back to you

Re: Sign in problem !!!

Posted: Thu Oct 21, 2021 8:50 pm
by martin@rootjazz
Working fine for me. Deleted account, re-added, worked first time


Anyone want to submit logs showing the issue?

OR send me an account not working

Re: Sign in problem !!!

Posted: Thu Oct 21, 2021 9:06 pm
by martin@rootjazz
ok I read first post, it says NEW accounts, I just tried to sign up a new account, but SC won't let me (normal browser, manual sign up - says something unexpected happened.

So if someone has an account, email it over please

Code: Select all

support[at]rootjazz[dot]com

Regards,
Martin

Re: Sign in problem !!!

Posted: Thu Oct 21, 2021 9:29 pm
by Yrokumata
Martin,
I had to shutdown my laptop because of an issue...when I logged again on SCM, I lost some accounts. Now I'm trying to add them again and the program is not working. It doesn't log in.
Manually, all is good on soundcloud site.
Cheers!

Re: Sign in problem !!!

Posted: Thu Oct 21, 2021 11:05 pm
by martin@rootjazz
Yrokumata wrote: Thu Oct 21, 2021 9:29 pm Martin,
I had to shutdown my laptop because of an issue...when I logged again on SCM, I lost some accounts. Now I'm trying to add them again and the program is not working. It doesn't log in.
Manually, all is good on soundcloud site.
Cheers!
As above, submit logs showing this:
HELP > LOGS > SUBMIT

then send your logs ID - the numbers are sufficient (displayed after successful uploading of logs)


And send me an account I can test with.

For me it works. IF I cannot cause it to fail, I cannot figure out why it doesn't work.

Code: Select all

support[at]rootjazz[dot]com

Re: Sign in problem !!!

Posted: Fri Oct 22, 2021 6:06 am
by sumonrheza
martin@rootjazz wrote: Thu Oct 21, 2021 11:05 pm
Yrokumata wrote: Thu Oct 21, 2021 9:29 pm Martin,
I had to shutdown my laptop because of an issue...when I logged again on SCM, I lost some accounts. Now I'm trying to add them again and the program is not working. It doesn't log in.
Manually, all is good on soundcloud site.
Cheers!
As above, submit logs showing this:
HELP > LOGS > SUBMIT

then send your logs ID - the numbers are sufficient (displayed after successful uploading of logs)


And send me an account I can test with.

For me it works. IF I cannot cause it to fail, I cannot figure out why it doesn't work.

Code: Select all

support[at]rootjazz[dot]com
Hello Martin,
See log below.
ID: logs_82237 please check