Thank you for your cooperation. I tried to reset the DUB license by referring to the following site,
but it says "This page is not working."
Please help me.
viewtopic.php?t=919
Reset your own license installs
Re: Reset your own license installs
For some reason it was reset.
But when I started it up,
it asked for my license key and email address,
and even when I entered them, they weren't authenticated.
But when I started it up,
it asked for my license key and email address,
and even when I entered them, they weren't authenticated.
Re: Reset your own license installs
Dear Martin, I have sent you an email. I hope you respond.
Re: Reset your own license installs
Same as above.
- martin@rootjazz
- Site Admin
- Posts: 37307
- Joined: Fri Jan 25, 2013 10:06 pm
- Location: The Funk
- Contact:
Re: Reset your own license installs
I'll have to look into it
Re: Reset your own license installs
Dear Martin,
Thank you very much and I hope this matter is resolved quickly.
Thank you very much and I hope this matter is resolved quickly.
- martin@rootjazz
- Site Admin
- Posts: 37307
- Joined: Fri Jan 25, 2013 10:06 pm
- Location: The Funk
- Contact:
Re: Reset your own license installs
Anyone who needs this doing, email me the license email to reset the license for. Not had time to look at the webpage for doing it.
Re: Reset your own license installs
I have sent an email.
To send a log from HELP,
it currently asks for a license code when starting up,
but even if I enter it, it fails,
so I can't do anything.
Thank you in advance.
To send a log from HELP,
it currently asks for a license code when starting up,
but even if I enter it, it fails,
so I can't do anything.
Thank you in advance.
-
- Posts: 81
- Joined: Mon May 03, 2021 3:57 pm
Re: Reset your own license installs
Same here
- martin@rootjazz
- Site Admin
- Posts: 37307
- Joined: Fri Jan 25, 2013 10:06 pm
- Location: The Funk
- Contact:
Re: Reset your own license installs
sceenshots / send me logs:
Goto the directory:
%appdata%\rootjazz\twitterdub
then zip up the logs folder (right click > send to > zip)
If the file is less than 8mb, email it to me:
Code: Select all
support[at]rootjazz[dot]com
I noticed the attack on the server had started again yesterday with a load new IPs, maybe the database was crashing due to connections...
Regards,
Martin