Issue with reply-follow

[lucidity]

When I try search and reply with follow selected, instead of following replying to the main post, it follows and replies to a comment in that post.

Is there some way to have it follow and reply to just the main post? (Not a commenter under it).

[lucidity]

I also noticed, that even without follow checked, its still sometimes replying to an obscure comment in a post, rather than the post itself.

This makes this issue quite critical, as I'm trying to boost engagement. If I post under the main post, everyone can see my reply. However, if the reply is to someone else's comment, typically almost no one will ever see it, making it almost useless.

I'd really appreciate your assistance with this!

[martin@rootjazz]

When I try search and reply with follow selected, instead of following replying to the main post, it follows and replies to a comment in that post.

Is there some way to have it follow and reply to just the main post? (Not a commenter under it).

what search are you running

send me raw logs:
Right click the action > RAW LOGS > copy and send me the contents of the file that opens.

Code: Select all

support[at]rootjazz[dot]com

and may be useful to see app logs:
HELP > LOGS > SUBMIT

then send your logs ID - the numbers are sufficient (displayed after successful uploading of logs)

http://rootjazz.com/forum/viewtopic.php?f=32&t=12078


Regards,
Martin

[martin@rootjazz]

When I try search and reply with follow selected, instead of following replying to the main post, it follows and replies to a comment in that post.

Is there some way to have it follow and reply to just the main post? (Not a commenter under it).

from the logs you sent, they state

with filter is reply

So you are ONLY including tweet search results that are replies. You are ignoring the original tweets by your filter



Regards,
Martin