***WARNING*** accounts don't log in - UPDATE feb 27th FIXED?

[martin@rootjazz]

Fixed

Tools > python > download client file update

[martin@rootjazz]

Do you have a solution to automatically fill in Phone/Email into Hint? Because I am encountering more than 600 such accounts and in the future login like this will continue to happen. Hopefully there's a way to have it fill in automatically. Thank you very much Martin.

the browser login was a temporary solution. So at least there was the possibility of adding accounts. It was never intended to be a full working solution.

For 600 accounts, use the normal login mode




Regards,
Martin

[martin@rootjazz]

I'm getting this:

tools > python > download client file update



Regards,
Martin

[martin@rootjazz]

More things are now broken Martin.
Just sent you the logs.
ID: logs_31894

I'm getting this:

tools > python > download client file update



Regards,
Martin

[Yrokumata]

Martin,
Why is the python.exe command opening every time the program executes a function now?
When i close it the program stops working...

[Emin]

unique id: KerFJZeYJSq
curl_cffi.curl.CurlError: Failed to perform, ErrCode: 28, Reason: 'Connection timed out after 30009 milliseconds'. This may be a libcurl error, See https://curl.se/libcurl/c/libcurl-errors.html first for more details.

The only good thing is that I close the Python icon, it opens again and continues the task
Previously you had to restart the program)))))

[martin@rootjazz]

unique id: KerFJZeYJSq
curl_cffi.curl.CurlError: Failed to perform, ErrCode: 28, Reason: 'Connection timed out after 30009 milliseconds'. This may be a libcurl error, See https://curl.se/libcurl/c/libcurl-errors.html first for more details.

The only good thing is that I close the Python icon, it opens again and continues the task
Previously you had to restart the program)))))

I edited your message (Thanks for the full details, just this time didn't need it). The connection timed out. Proxy issue. I had thought the python env would kill itself and it would retry, so we are not quite there, but if you can kill the python window and it restarts... it's better than app restart, but not great. As the plan is to hide the python window and have it "just work"

Next time this happens, can you send me the app logs:
HELP > LOGS > SUBMIT

I think the python issue has been resolved, but I think the issue could be TD not handling the shut down... I will try and cause here, but the logs may help



<edit>

I've tested. If an error occurs, the python window cleans up and closes itself, TD then will retry the request and should carry on fine. So I don't know why your python window didn't kill itself and require you to do it...

[martin@rootjazz]

Martin,
Why is the python.exe command opening every time the program executes a function now?

IT shouldn't, it should open one, and then that one window stays open

When i close it the program stops working...

If you close it, the program cannot route through it

[Yrokumata]

i understand...so you're trying to fix the python window issue to come back to never open like before...ok!

[Yrokumata]

and the login issue every time the program executes a new function, are you aware of it?
It performs a new login each time.