Procntrol lc_2114 ERROR. Stuck on "waiting"

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martin@rootjazz
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Re: Procntrol lc_2114 ERROR. Stuck on "waiting"

Post by martin@rootjazz »

Can you zip up your database folder for me



Click the Windows / Start button (or press the Windows key on your keyboard)
In Windows 7 you can type straight into the search box, in XP click run first
Type
%appdata%\rootjazz\tumbling jazz\

then you should see a "database" folder, zip it up and email it

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support[at]rootjazz[dot]com
mlmron313
Posts: 33
Joined: Fri Dec 19, 2014 3:41 am

Re: Procntrol lc_2114 ERROR. Stuck on "waiting"

Post by mlmron313 »

1
martin@rootjazz wrote:Can you zip up your database folder for me



Click the Windows / Start button (or press the Windows key on your keyboard)
In Windows 7 you can type straight into the search box, in XP click run first
Type
%appdata%\rootjazz\tumbling jazz\

then you should see a "database" folder, zip it up and email it

Code: Select all

support[at]rootjazz[dot]com
The zip file is 1.1GB, how can I get it over to you?

EDIT: Found a place to host it. Please check your email.
User avatar
martin@rootjazz
Site Admin
Posts: 34712
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: Procntrol lc_2114 ERROR. Stuck on "waiting"

Post by martin@rootjazz »

ok, may take me a while to download it.


In the mean time, you could try


Go back to the database folder
%appdata%\rootjazz\tumbling jazz\database\

and find the folder:
dbaction



Rename this to
dbaction_backup

Or if you don't have any actions you want to keep, just delete it.


Now, if you try and restart the program, there will definitely be no actions running, and if the issue is a rogue stats process, it should now load.
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