I just downloaded the application and it's not responding

Ask any support / help / issues / problem or question related to any of our other products
Post Reply
DarkSusanoo
Posts: 2
Joined: Sat Jul 01, 2023 5:06 pm

I just downloaded the application and it's not responding

Post by DarkSusanoo »

Hello,

I purchased the license 20 minutes ago, downloaded the 64bit application from the website, on the installer my Windows SmartScreen Defender popped up, but I ran the app anyway.
It was installed, clicked on it - nothing. Ran as administrator - nothing.
Re-installed the app both the 64 bit and the normal one and turned of my antivirus + windows smartscreen defender - still can't open the app.
My license key is unused yet.
User avatar
martin@rootjazz
Site Admin
Posts: 34712
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: I just downloaded the application and it's not responding

Post by martin@rootjazz »

https://rootjazz.com/twitterdub/downloa ... .44464.exe

install this, then if it fails, send me logs:



Goto the directory:
%appdata%\rootjazz\twitterdub

then zip up the logs folder (right click > send to > zip)

If the file is less than 8mb, email it to me:

Code: Select all

support[at]rootjazz[dot]com
Otherwise upload somewhere and send me the link



Regards,
Martin
Post Reply