challenge_required

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jeongsubin
Posts: 4
Joined: Mon Jan 16, 2023 3:53 am

challenge_required

Post by jeongsubin »

hello.
Successfully logged in 6 accounts.
But when I do some action it shows challenge_required.
My Instagram account is using mail.ru and is set to POP.

ID: logs_40873_jeongsubinmailcom_4.0.7.464_Instadub_
jeongsubin
Posts: 4
Joined: Mon Jan 16, 2023 3:53 am

Re: challenge_required

Post by jeongsubin »

And even in manual mode, the EV challenge required loops infinitely. I know it was updated a few days ago. but it doesn't work normally
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martin@rootjazz
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Posts: 37282
Joined: Fri Jan 25, 2013 10:06 pm
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Re: challenge_required

Post by martin@rootjazz »

jeongsubin wrote: Sat Jan 28, 2023 2:12 am And even in manual mode, the EV challenge required loops infinitely.
Manual mode? You mean if you log in via the browser and try and solve it, it just keeps looping? If so, that's IG, if you cannot do it manually, then the program cannot do it.

But I cannot find your logs. Can you :

1) right click the action with the looping challenges and select RAW LOGS, then email me those:

Code: Select all

support[at]rootjazz[dot]com
2) Please perform:

1) Clear logs: HELP > LOGS > DELETE

2) Run a clean login:


Goto the ACCOUNTS tab
Check the account
Right click the account and select DELETE COOKIES
Uncheck option to USE EXISTING COOKIES (if option exists)
Check Force (if option exists)
click the link VERIFY:LOGIN

This will create an action and send it to the PROCESSING TAB
Goto the processing tab and click RUN. The action will run.
You can double click the action to view the logs and submit logs.

If that doesn't resolve your issue, please submit logs:


***
IDEALLY PLEASE DO NOT RUN ANY OTHER ACTIONS AT THE SAME TIME
***


3) If the issue happens again, submit logs:
HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)





Regards,
Martin
yakatsukii
Posts: 29
Joined: Mon Mar 29, 2021 11:41 am

Re: challenge_required

Post by yakatsukii »

Same here, it's worse then month ago.
logs_59196
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martin@rootjazz
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Posts: 37282
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: challenge_required

Post by martin@rootjazz »

yakatsukii wrote: Wed Feb 01, 2023 2:04 pm Same here, it's worse then month ago.
logs_59196
Please read the post above and follow the instructions.

I checked your logs and couldn't find any looping verifications. Lots of proxy fails, but nothing related to this thread. If can get be action specific logs (as detailed above) it will help me understand your issue a lot


Regards,
Martin
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