follow up DMs not work right.

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jennyluxury
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Joined: Tue Jan 03, 2023 2:49 am

follow up DMs not work right.

Post by jennyluxury »

No message to send
WARNING: Follow up DMS Not added as original DM didn't run successfully
dm return :true

==> DM is success, but the follow up DMs not send
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martin@rootjazz
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Re: follow up DMs not work right.

Post by martin@rootjazz »

jennyluxury wrote: Sun Jan 08, 2023 12:40 pm No message to send
WARNING: Follow up DMS Not added as original DM didn't run successfully
Please confirm, you say the ORIGINAL DM didn't run successfully
==> DM is success, but the follow up DMs not send
but here you say the DM was successful


Can you explain more precisely what you are doing. Include as much detail as possible and include logs


For future reference, please, read through this post and submit your issue accordingly. Not everything will be relevant to your issue, but have a read as it gives an idea of the information you can provide to help me help you as quickly as possible without delays in having to request additional information :)

https://rootjazz.com/forum/viewtopic.php?f=23&t=1634



Regards,
Martin
jennyluxury
Posts: 9
Joined: Tue Jan 03, 2023 2:49 am

Re: follow up DMs not work right.

Post by jennyluxury »

I use %1% token to send 1 minute follow up message, DM is success but follow up message all failed.
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martin@rootjazz
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Re: follow up DMs not work right.

Post by martin@rootjazz »

jennyluxury wrote: Sat Jan 14, 2023 11:35 am I use %1% token to send 1 minute follow up message, DM is success but follow up message all failed.
ok, thanks for clarifying, please submit logs showing failed follow up DM

HELP > LOGS > SUBMIT

then send your logs ID - the numbers are sufficient (displayed after successful uploading of logs)





Regards,
Martin
jennyluxury
Posts: 9
Joined: Tue Jan 03, 2023 2:49 am

Re: follow up DMs not work right.

Post by jennyluxury »

Can you try yourself, it's really easy to reproduce. just use %1% token to send a follow up messages
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martin@rootjazz
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Re: follow up DMs not work right.

Post by martin@rootjazz »

working fine here.

Please, read through this post and submit your issue accordingly. Not everything will be relevant to your issue, but have a read as it gives an idea of the information you can provide to help me help you as quickly as possible without delays in having to request additional information :)

https://rootjazz.com/forum/viewtopic.php?f=23&t=1634



Regards,
Martin
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