Somehow a major disruption happened in my twitterdub and my main twitter account was removed from twitterdub (fortunately not so for twitter).
The bulk of my actions I do in the program is done by this account. Is there a way to restore the account (other than adding it once again to twitterdub)? And if I did add it back to twitterdub will my actions be restored? Right now the actions exist with the account listed as "account null". I am at a lost as to what could have caused this.
My twitter account is gone. All actions null. What to do?
- martin@rootjazz
- Site Admin
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- Joined: Fri Jan 25, 2013 10:06 pm
- Location: The Funk
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Re: My twitter account is gone. All actions null. What to do?
Hi,
Ok, don't worry, the account db file will just be failing to load. We can sort it out for you.
Can you send me your database folder:
Please goto:
Press "windows" (start) button on keyboard and hold it down then press r.
In the run box paste:
%appdata%\rootjazz\twitterdub\database
I will need the folders:
dbaccount
dbaction
backup
Zip those folders
right click > then select SEND TO > COMPRESSED (ZIP)
Then send me the created zip file. Email if the file is less than 8mb, otherwise upload somewhere and email me the link
Regards,
Martin
Ok, don't worry, the account db file will just be failing to load. We can sort it out for you.
Can you send me your database folder:
Please goto:
Press "windows" (start) button on keyboard and hold it down then press r.
In the run box paste:
%appdata%\rootjazz\twitterdub\database
I will need the folders:
dbaccount
dbaction
backup
Zip those folders
right click > then select SEND TO > COMPRESSED (ZIP)
Then send me the created zip file. Email if the file is less than 8mb, otherwise upload somewhere and email me the link
Code: Select all
support[at]rootjazz[dot]com
Martin
Re: My twitter account is gone. All actions null. What to do?
martin@rootjazz wrote: ↑Mon Nov 22, 2021 2:37 pm
Zip those folders
right click > then select SEND TO > COMPRESSED (ZIP)
Then send me the created zip file. Email if the file is less than 8mb, otherwise upload somewhere and email me the link
Regards,Code: Select all
support[at]rootjazz[dot]com
Martin
Files sent. Thanks!
Re: My twitter account is gone. All actions null. What to do?
Same thing happened to me too....
The twitter account on Twitterdub is showing err: account null and it cannot log in with the username and password. I tried to do the same on a couple of computers.
I can log into twitter from everywhere else... my mobile, my browser on the same machine.
But no more twitterdub.
Kindly help.
Shaily
The twitter account on Twitterdub is showing err: account null and it cannot log in with the username and password. I tried to do the same on a couple of computers.
I can log into twitter from everywhere else... my mobile, my browser on the same machine.
But no more twitterdub.
Kindly help.
Shaily
- martin@rootjazz
- Site Admin
- Posts: 34712
- Joined: Fri Jan 25, 2013 10:06 pm
- Location: The Funk
- Contact:
Re: My twitter account is gone. All actions null. What to do?
As per your email, twitter was replying with a response saying your USERNAME / EMAIL / PASSWORD were wrong.shaily wrote: ↑Fri Nov 26, 2021 12:48 pm Same thing happened to me too....
The twitter account on Twitterdub is showing err: account null and it cannot log in with the username and password. I tried to do the same on a couple of computers.
I can log into twitter from everywhere else... my mobile, my browser on the same machine.
But no more twitterdub.
Kindly help.
Shaily
After this, did you do ANYTHING to that twitterdub account? Delete / re-add.
Because your first email says the account cannot log in
Then you said you "did something" and it logged in but the existing actions no longer work.
Deleting / re-adding the account in the software would do EXACTLY this.
Re: My twitter account is gone. All actions null. What to do?
Rebuilding the db worked exactly as planned.lsberic wrote: ↑Mon Nov 22, 2021 8:59 pmmartin@rootjazz wrote: ↑Mon Nov 22, 2021 2:37 pm
Zip those folders
right click > then select SEND TO > COMPRESSED (ZIP)
Then send me the created zip file. Email if the file is less than 8mb, otherwise upload somewhere and email me the link
Regards,Code: Select all
support[at]rootjazz[dot]com
Martin
Files sent. Thanks!
Thanks again for your help with this issue.
- martin@rootjazz
- Site Admin
- Posts: 34712
- Joined: Fri Jan 25, 2013 10:06 pm
- Location: The Funk
- Contact:
Re: My twitter account is gone. All actions null. What to do?
lsberic wrote: ↑Fri Dec 10, 2021 3:24 pmRebuilding the db worked exactly as planned.lsberic wrote: ↑Mon Nov 22, 2021 8:59 pmmartin@rootjazz wrote: ↑Mon Nov 22, 2021 2:37 pm
Zip those folders
right click > then select SEND TO > COMPRESSED (ZIP)
Then send me the created zip file. Email if the file is less than 8mb, otherwise upload somewhere and email me the link
Regards,Code: Select all
support[at]rootjazz[dot]com
Martin
Files sent. Thanks!
Thanks again for your help with this issue.
Thanks for the update.
Unfortunately I think there is a serious bug somewhere. Someone else reported it now. Also DATABASE ACCOUNT BACKUP is off my default and should be turned on. In later builds that has been changed to forced account backup. Why it was optional I have no idea.
But, as a precaution keeping a personal backup of your database folder
%appdata%\rootjazz\twitterdub\database
Would be a good idea.
But it could be quite large, so at a minimum the accounts folder:
%appdata%\rootjazz\twitterdub\database\dbaccount
Regards,
Martin