Over the last 4 or 5 days TwitterDub has shut itself down on many occasions. I have that computer running only TwitterDub at all times so there shouldn't be any conflicts, but as the monitor switches off I don't realise unless I keep checking all of the time.
Is anyone else experiencing this? Also please advise how I get this rectified.
TwitterDub keeps shutting itself down
- martin@rootjazz
- Site Admin
- Posts: 34712
- Joined: Fri Jan 25, 2013 10:06 pm
- Location: The Funk
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Re: TwitterDub keeps shutting itself down
After the next shutdown, DO NOT RESTART the app.
First send me logs manually
Goto the directory:
%appdata%\rootjazz\twitterdub
then zip up the logs folder (right click > send to > zip)
If the file is less than 8mb, email it to me:
Otherwise upload somewhere and send me the link
Also check your AV / security software logs, as they could also be the cause of shutting it down.
To be safe. cking the running of the program
Please check your anti virus / security software and make sure the applications program files folder:
c:\program files (x86)\twittedub
is whitelisted and / or all the .exe and .dlls in that folder.
You could also check windows event log (maybe called event viewer (or maybe called something else )) that could record a forced program shutdown
Regards,
Martin
First send me logs manually
Goto the directory:
%appdata%\rootjazz\twitterdub
then zip up the logs folder (right click > send to > zip)
If the file is less than 8mb, email it to me:
Code: Select all
support[at]rootjazz[dot]com
Also check your AV / security software logs, as they could also be the cause of shutting it down.
To be safe. cking the running of the program
Please check your anti virus / security software and make sure the applications program files folder:
c:\program files (x86)\twittedub
is whitelisted and / or all the .exe and .dlls in that folder.
You could also check windows event log (maybe called event viewer (or maybe called something else )) that could record a forced program shutdown
Regards,
Martin