Cant select my accounts??

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jimmy
Posts: 9
Joined: Sat Nov 30, 2013 10:50 am

Cant select my accounts??

Post by jimmy »

i cant select any of my accounts for mass following, comments or favourites, my accounts dont even show up. i can see all my accounts on the view accounts tap? i had to update it today and this is when it started, any ideas??

thanks :)
jimmy
Posts: 9
Joined: Sat Nov 30, 2013 10:50 am

Re: Cant select my accounts??

Post by jimmy »

i'v just tried downloading the latest test version to see if that sorted it out but its made it worse, i can now only see my accounts on the mass repost tap :(
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martin@rootjazz
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Posts: 35059
Joined: Fri Jan 25, 2013 10:06 pm
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Re: Cant select my accounts??

Post by martin@rootjazz »

Strange, that is not happening for me.

How many accounts should you have, more or less?

Are we taking 10s, 100s or 1000s?

Please submit logs
HELP > LOGS > SUBMIT
jimmy
Posts: 9
Joined: Sat Nov 30, 2013 10:50 am

Re: Cant select my accounts??

Post by jimmy »

Hey thanks for getting back to me, i had about 600, now i don't see a single account apart from in the mass track reposting, there all still there for that one, very odd!
jimmy
Posts: 9
Joined: Sat Nov 30, 2013 10:50 am

Re: Cant select my accounts??

Post by jimmy »

i tried to make 50 new accounts this morning just so i have something to work with, they were created fine as always but they wont show up, very odd, not really sure what else i can try!
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martin@rootjazz
Site Admin
Posts: 35059
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: Cant select my accounts??

Post by martin@rootjazz »

In order to help you get this fixed ASAP, can you mail me, then we can organise a skype chat sesssion and sort this in real time

Can you submit your app logs

HELP > LOGS > SUBMIT

Code: Select all

support[at]rootjazz[dot]com
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