Custom html problem

vaidavytas · Post by **vaidavytas** » Wed Sep 14, 2016 5:26 pm

Hi there,

I am using version v1.754

Have submitted in to the software a custom html folder with an index.html file in it and have successfully updated 83 accounts. Latter I had to edit my custom html file and when I tried to repeat the process with an updated file, got only errors.

I have submitted my logs trough the software. Log submission ID : 50728

Please be kind and help me to solve this.

Post by **martin@rootjazz** » Thu Sep 15, 2016 7:56 pm

it appears that the theme you uploaded previously has corrupted the tumblr settings page, so that the resp from tumblr is not valid JSON, so the process cannot complete.

Can you log into one of the accounts manually and try and update the theme manually, does it work?

vaidavytas · Post by **vaidavytas** » Fri Sep 16, 2016 4:28 pm

Yes it works manually. I was able to change the html code and save it without any issue..

Post by **martin@rootjazz** » Sun Sep 18, 2016 3:09 pm

And does the change theme now work?

vaidavytas · Post by **vaidavytas** » Thu Mar 23, 2017 9:07 am

Hey Martin,

it didn't worked back then and still don't work now. PLEASE fix this as I need to edit 1k accounts ASAP, so doing it manually would be insane. Kindly help with this issue. I can even pay for it if needed.

vaidavytas · Post by **vaidavytas** » Thu Mar 23, 2017 9:18 am

By the way I am using version 1.8.1.2

I also have submitted newest logs ID: 18009

Kindly help.

Post by **martin@rootjazz** » Thu Mar 23, 2017 2:59 pm

you have a sample theme you are trying to use? If so, please send so I Can test.

Also, you do know that something like 80% of tumblr users use it on mobile, which does not support themes, just a couple of options for theming when on mobile, so mostly it is pointless and better to just use the customise options provided by tumblr.

vaidavytas · Post by **vaidavytas** » Thu Mar 23, 2017 3:49 pm

I have successfully updated around 1k accounts by submitting custom html file (a .txt file with html code in it, named "index.html"). Now, I badly need to change an image location url in the previous code, but I can't do that after the first update. No matter what type of custom html file I use, I still get errors. I even have tried this:

<!DOCTYPE html>
<html>
<body>

<h1>My First Heading</h1>

<p>My first paragraph.</p>

</body>
</html>

And I still get errors. While manually I can do those changes with zero problems.

I can send you my previous index.html file and also the one I am trying to use for a second update. Also account login details and whatever is needed to fix this. Just tell me where exactly I should send them.

And yeah, I'm aware about mobile stuff you mentioned but for me is still vitally important to update those accounts asap. Please tell me were I can send you the files.

vaidavytas · Post by **vaidavytas** » Fri Mar 24, 2017 9:34 am

Have sent you all details via PM.

Post by **martin@rootjazz** » Sat Mar 25, 2017 2:04 pm

hmmm I am sure I replied to you yesterday.

I used the details you sent and managed to upload the custom theme you sent.

https://rootjazz.com/tumblingjazz/updatetesting.html

Please check, it is now working for you.

Rootjazz

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