Failed login

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qw20211202
Posts: 108
Joined: Fri Jan 29, 2021 3:22 am

Failed login

Post by qw20211202 »

What does Failed login mean by "unauthorized" and "GDPR"? What's the impact? How to solve it?
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martin@rootjazz
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Re: Failed login

Post by martin@rootjazz »

qw20211202 wrote: Thu Aug 11, 2022 1:32 am What does Failed login mean by "unauthorized" and "GDPR"? What's the impact? How to solve it?
As always, logs are required

HELP > LOGS > SUBMIT

then send your logs ID - the numbers are sufficient (displayed after successful uploading of logs)




For future reference, please, read through this post and submit your issue accordingly. Not everything will be relevant to your issue, but have a read as it gives an idea of the information you can provide to help me help you as quickly as possible without delays in having to request additional information :)

https://rootjazz.com/forum/viewtopic.php?f=23&t=1634

"unauthorized"
At a guess, something went wrong, programs doesn't have the cookies to perform the action it is trying. But with logs I can tell you properly


"GDPR"?
you are using EUROPEAN IPs that require a manual acceptance of the GDPR EU form, that the program cannot perform for you. Open the account in proxied browser (manual login cookie generation) (from ACCOUNTS tab) and go through the process manually, at the end of the process the program will store the cookies


Regards,
Martin
qw20211202
Posts: 108
Joined: Fri Jan 29, 2021 3:22 am

Re: Failed login

Post by qw20211202 »

The log has been submitted, id: 81837
qw20211202
Posts: 108
Joined: Fri Jan 29, 2021 3:22 am

Re: Failed login

Post by qw20211202 »

More and more tumblr failed login, prompt "unauthorized", and "banned"; log has been submitted, id: 88987
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martin@rootjazz
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Posts: 34375
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: Failed login

Post by martin@rootjazz »

qw20211202 wrote: Wed Aug 17, 2022 2:29 am More and more tumblr failed login, prompt "unauthorized", and "banned"; log has been submitted, id: 88987
Which accounts? I checked logs, but everything seemed to be worked.

the BANNED accounts, have you tested manually? Are they actually banned?

for UNAUTHORISED accounts, if you attempt a clean login, do they work?

For these accounts:


Clear logs: HELP >LOGS > DELETE
Goto the ACCOUNTS tab
Check the account
Right click the account and select DELETE COOKIES
click the link VERIFY:LOGIN

This will create an action and send it to the PROCESSING TAB
Goto the processing tab and click RUN. The action will run.

If you get the banned / unauthorised messages, submit logs
HELP > LOGS > SUBMIT

then send your logs ID - the numbers are sufficient (displayed after successful uploading of logs)


S


Regards,
Martin
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