Unknown challenge type: Topt - Verification issue

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jamied
Posts: 9
Joined: Tue Dec 08, 2020 7:12 am

Unknown challenge type: Topt - Verification issue

Post by jamied »

Hi there

We're getting this error when verifying account. We've seen this twice and the last time we just waited 24 hours and it was able to successfully verify. Now its over 2 days and the issue still persists.

We have added phone number and email. We're not sure how to best resolve this. See error below:


--

Starting: 10/01/2021 07:33 AM
Validate account via login username: Daniel_Berz GqTmn7ccr&fcMH44
Login: Daniel_Berz : GqTmn7ccr&fcMH44 -1 Proxy: zproxy.lum-superproxy.io:22225:lum-customer-c_17984e18-zone-global-country-us:rk85p451tkk7
UA: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.122 Safari/537.36
Login: get: https://twitter.com/
Perform login form
Login: Get: https://twitter.com/login/
Login: Post: https://twitter.com/sessions
Validate account failed: Daniel_Berz Login verification detected of unknown challenge type: Totp

FAILED VERIFY:
Daniel_Berz
0 accounts validated out of 1
Started: 10/01/2021 07:33 AM
Finished: 10/01/2021 07:33 AM
ID: e875954f-f12f-4149-b34a-bc295007baa0
Action ran for: 0hr:0min:10s
Action completed as Run in Additional Thread - removing thread

--

Could someone please help troubleshoot this?


Cheers
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martin@rootjazz
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Posts: 34369
Joined: Fri Jan 25, 2013 10:06 pm
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Re: Unknown challenge type: Topt - Verification issue

Post by martin@rootjazz »

I don't know, as the logs says, Twitter is asking you to do something, the program doesn't know how to do it. If the program doesn't know, that's because I don't don't: never had it myself, never been told about it.

In order to automate, I need to see it. If possible, send me the account, I will test it, see what is going, then I can monitor the HTTP network and figure out how to automate it.


Export the account : Check account > click export button bottom right of accounts list) and email the exported file:

Code: Select all

support[at]rootjazz[dot]com

Regards,
Martin
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martin@rootjazz
Site Admin
Posts: 34369
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
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Re: Unknown challenge type: Topt - Verification issue

Post by martin@rootjazz »

As per my email, seems it is a 2FA challenge:
Use your app to get an authentication code, and enter it below to log in to Twitter.
You'll have to turn it off to let TD log into the account and generate cookies, then you should be able to turn it back on should you wish



Regards,
Martin
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