unfollow whitetlist is not saving

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martin@rootjazz
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Re: unfollow whitetlist is not saving

Post by martin@rootjazz »

pnm wrote: Fri Mar 10, 2023 3:31 pm Hey, yea I'm sure I deduplicated the list.
I just tried again... Added just a single url via "Edit Whitelist" but it doesn't save. :/
strange, there might be errors, submit logs
HELP > LOGS > SUBMIT LAST DAY

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)
pnm
Posts: 9
Joined: Tue Feb 28, 2023 12:04 pm

Re: unfollow whitetlist is not saving

Post by pnm »

Hey Martin, I sent over the file and submitted the logs (9192) a couple days ago but didn't hear back from you yet.
Just checking if you received them :?:
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martin@rootjazz
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Re: unfollow whitetlist is not saving

Post by martin@rootjazz »

pnm wrote: Thu Mar 16, 2023 2:41 am Hey Martin, I sent over the file and submitted the logs (9192) a couple days ago but didn't hear back from you yet.
Just checking if you received them :?:
My apologies, massively backlogged on support due to main school holidays and having the kids here and been down with another case of covid that wiped me out last few days.

I will get through all emails... eventually
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martin@rootjazz
Site Admin
Posts: 34637
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
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Re: unfollow whitetlist is not saving

Post by martin@rootjazz »

checked your logs, not a chance to find the logs I need.

If possible, stop all actions. restart app. IF autorun is on, disable and restart

clear logs
HELP > LOGS > DELETE

No try and save the whitelist
try and view again
If it didn't save, submit logs
HELP > LOGS > SUBMIT

then send your logs ID - the numbers are sufficient (displayed after successful uploading of logs)


and logs will only show that attempt to edit whitelist
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