#Trend_Hash# Issue

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shaily
Posts: 95
Joined: Mon Aug 12, 2019 2:30 am

#Trend_Hash# Issue

Post by shaily »

Hi Martin,

It looks like that #trend_hash# has started extracting incorrect tags like:
#\ud649\uc6d4\ub4dc_2\uc8fc\ub144_\ucd95\ud558\ud574


e.g.
Let the #Analytics Software which chart to use based on the #data. CC #Auto_Mentions#
#BusinessIntelligence #trend_hash# #Digital
becomes:
Post tweet: Let the #Analytics Software which chart to use based on the #data. CC @turboard @InclineZA
#BusinessIntelligence #\ud649\uc6d4\ub4dc_2\uc8fc\ub144_\ucd95\ud558\ud574 #Digital
Sending you the log.

REgards,
Shaily
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martin@rootjazz
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Re: #Trend_Hash# Issue

Post by martin@rootjazz »

replied to email
shaily
Posts: 95
Joined: Mon Aug 12, 2019 2:30 am

Re: #Trend_Hash# Issue

Post by shaily »

Hi Martin,
Today again, I had a similar issue:
The following Tweet:
* SUCCESS: PostTweet: Interviewed by @Onalytica on my career journey and the importance of #data http://bit.ly/Onalytica_Interview CC #auto_mentions# #DataScience #trend_hash# #DataScientist #technology
was posted as:
Tweeting: Interviewed by @Onalytica on my career journey and the importance of #data http://bit.ly/Onalytica_Interview CC @manojpallai @XekeraC #DataScience #BilKazanBilgiYar\u0131\u015fmas\u0131 #DataScientist #technology
In fact when I checked for Hashtag:
#BilKazanBilgiYar
without the 'r\u0131\u015fmas\u0131', I found out that there was no such hashtag.


Can you please take a look.

I am sending the log to you via email.

Regards,
Shaily
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martin@rootjazz
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Re: #Trend_Hash# Issue

Post by martin@rootjazz »

I Think you sent the wrong log as the log you sent did not include any #trend_hash# token
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martin@rootjazz
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Re: #Trend_Hash# Issue

Post by martin@rootjazz »

anyway, for the \uxxxx issue, got that fixed now. The next update will fix this. I shall let you know when it is ready.



Regards,
Martin
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martin@rootjazz
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Re: #Trend_Hash# Issue

Post by martin@rootjazz »

shaily
Posts: 95
Joined: Mon Aug 12, 2019 2:30 am

Re: #Trend_Hash# Issue

Post by shaily »

Hi Martin,
I am still getting the issue with #trend_hash# tag. It is getting me result like:
#\u30e9\u30d6\u30e9\u30a4\u30d6ANN
and this is not even a tag in the trending list.

In the log, I see the following:
Get trend hash from:
Found: 13 trend hashtags for: 63a862fa-5915-4298-b159-5a5737efd6cb
Selected tag: #\u30e9\u30d6\u30e9\u30a4\u30d6ANN 1/13
Can you please investigate.

Regards,
Shaily
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martin@rootjazz
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Re: #Trend_Hash# Issue

Post by martin@rootjazz »

shaily wrote: Sat Mar 21, 2020 11:36 am Hi Martin,
I am still getting the issue with #trend_hash# tag. It is getting me result like:
#\u30e9\u30d6\u30e9\u30a4\u30d6ANN
and this is not even a tag in the trending list.

In the log, I see the following:
Get trend hash from:
Found: 13 trend hashtags for: 63a862fa-5915-4298-b159-5a5737efd6cb
Selected tag: #\u30e9\u30d6\u30e9\u30a4\u30d6ANN 1/13
Can you please investigate.

Regards,
Shaily
what version you on? HELP >ABOUT

unicode emojis should be converted now.

But that is coming from the trend endpoint, that is what twitter is returning.

Make sure you are on the latest version:

https://rootjazz.com/twitterdub/updatetesting.html

Then test again, if issue remains, send me ISSUE SPECIFIC logs please

Please perform:

1) Clear logs: HELP > LOGS > DELETE
2) Run the action that you are having an issue with.

DO NOT RUN ANY OTHER ACTIONS AT THE SAME TIME

3) If the issue happens again, submit logs:
HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)





Regards,
Martin
Fahad
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Re: #Trend_Hash# Issue

Post by Fahad »

Hi there,

I have the same problem.

I'm on the last version "3.1.3.964" and I clear the logs and do the same again and the logs id: logs_13496

The hashtag is Arabic (which works great when I was using it before 6 months).

I think the problem lies here:

Code: Select all

8:36:50: Get trend hash from: 
08:36:50: Return trendhash tags from cache :14
08:36:50: Selected tag: #\u062c\u064a\u0646\u064a_\u064a\u062c\u064a\u0646\u064a 1/14
08:36:50: Found unicode strings sp: \u062c \u064a
08:36:50: Found unicode int/char sp: 1580 (ج)  - 1610 (ي)
08:36:50: * ERROR: unicode sp: A valid high surrogate character is between 0xd800 and 0xdbff, inclusive.
Parameter name: highSurrogate
08:36:50: PostTokens: #\u062c\u064a\u0646\u064a_\u064a\u062c\u064a\u0646\u064a
The hashtag chosen here can be decode using this site and the result would be "جيني_يجيني"


Please see into this.

Best regards,

Fahad.
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martin@rootjazz
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Re: #Trend_Hash# Issue

Post by martin@rootjazz »

can you submit logs please. It should give more info as to why the unicode function is erroring on handling the tag

HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)



Regards,
Martin
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