force password change issue?

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hjjkim
Posts: 150
Joined: Fri Jul 12, 2019 4:07 am

force password change issue?

Post by hjjkim »

Twitter forcing me to change my password
I open acc in session browser
https://prnt.sc/r6q8l1

after i click "Start"
https://prnt.sc/r6q8pj

click "Continue "and then TD send me to login page again. (it work normally when using web browser on my home pc)
https://prnt.sc/r6q8r9

any suggestions?
Last edited by hjjkim on Mon Feb 24, 2020 9:41 am, edited 1 time in total.
axisar
Posts: 136
Joined: Fri Oct 11, 2019 2:42 pm

Re: force password change issue?

Post by axisar »

Just wait a bit until TD opens twitter page. It usually open it in latest browser tab or currently active like in you case and reopen it while you trying to make it by yourself.
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martin@rootjazz
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Re: force password change issue?

Post by martin@rootjazz »

hjjkim wrote: Mon Feb 24, 2020 5:06 am Twitter forcing me to change my password
I open acc in session browser
https://prnt.sc/r6q8l1

after i click "Start"
https://prnt.sc/r6q8pj

click "Continue "and then TD send me to login page again. (it work normally when using web browser on my home pc)
https://prnt.sc/r6q8r9

any suggestions?
You will need to perform this manually as the program cannot access the existing phone. So you can do it manually in your browser, or get TD to open a browser: ACCOUNTS TAB > OPEN BROWSER, the program should just open a browser you can then use to update as required. Make sure aferwards to update the password in TD
hjjkim
Posts: 150
Joined: Fri Jul 12, 2019 4:07 am

Re: force password change issue?

Post by hjjkim »

I perform this manually via "Open acc in session browser"
It's work fine with phone number before.
btw It also happened when using email.
https://prnt.sc/r76bu0
https://prnt.sc/r76bxa
https://prnt.sc/r76byp
It's something like login loop.
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martin@rootjazz
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Re: force password change issue?

Post by martin@rootjazz »

try it manually in a normal browser (not app opened). Same problem?
hjjkim
Posts: 150
Joined: Fri Jul 12, 2019 4:07 am

Re: force password change issue?

Post by hjjkim »

martin@rootjazz wrote: Tue Feb 25, 2020 1:58 pm try it manually in a normal browser (not app opened). Same problem?
No. It work fine on my home pc browser.
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martin@rootjazz
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Re: force password change issue?

Post by martin@rootjazz »

hjjkim wrote: Wed Feb 26, 2020 1:19 am
martin@rootjazz wrote: Tue Feb 25, 2020 1:58 pm try it manually in a normal browser (not app opened). Same problem?
No. It work fine on my home pc browser.
Sounds like a cookie / session issue. Clear browser cookies / sessions (right click menu) and try again.
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