Cant install latest version 3.047.

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hjjkim
Posts: 151
Joined: Fri Jul 12, 2019 4:07 am

Cant install latest version 3.047.

Post by hjjkim »

After double click at "twitterdub_installer_v3.04764" nothing happend.
And then I install using twitterdub_installer_v3.04564 (old version). It's work.
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martin@rootjazz
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Re: Cant install latest version 3.047.

Post by martin@rootjazz »

please try and download the installer again, it should be about 17/18mb.
Both 32bit/64bit are working fine for me. Maybe you downloaded it whilst it was still uploading?
hjjkim
Posts: 151
Joined: Fri Jul 12, 2019 4:07 am

Re: Cant install latest version 3.047.

Post by hjjkim »

Try to update 3.048 it didnt work for me. (nothing happened when double click "twitterdub_installer_v3.04864")
The only version I can install is "twitterdub_installer_v3.04564"
any suggestions?
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martin@rootjazz
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Re: Cant install latest version 3.047.

Post by martin@rootjazz »

open task manager
when you double click the installer, does it appear in Task manager at all?

It could be your AV / security software blocking the app. For windows 10 that would be windows defender AND smart screen (smart screen is often the cause)

Also check the size of the download installer, does it look correct?

Also - and a long shot, move the installer out of your downloads folder (sometimes downloads folder has some restrictions on .exe files)
hjjkim
Posts: 151
Joined: Fri Jul 12, 2019 4:07 am

Re: Cant install latest version 3.047.

Post by hjjkim »

this is the picture when I double click "twitterdub_installer_v3.04564"
https://imgur.com/a/pXb2Enb
but nothing happened when double click another version.
open task manager
when you double click the installer, does it appear in Task manager at all?
No.
It could be your AV / security software blocking the app. For windows 10 that would be windows defender AND smart screen (smart screen is often the cause)
Not work.
Also - and a long shot, move the installer out of your downloads folder (sometimes downloads folder has some restrictions on .exe files)
Not work.

Do you wanna try to fix it via my vps?
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martin@rootjazz
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Re: Cant install latest version 3.047.

Post by martin@rootjazz »

are you 100% sure you disabled SMART SCREEN.

People have reported the same issue before, and it was smart screen, even though they had said it was not.

If you're sure, then email the VPS details over

Code: Select all

support[at]rootjazz[dot]com
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