Working hours problem

Support / help / discussion forum for twitter bot
hjjkim
Posts: 150
Joined: Fri Jul 12, 2019 4:07 am

Re: Working hours problem

Post by hjjkim »

When I used the function "Bulk update working hours" I got this error code as well "Account Cannot run: ..................".
But It's work when I manually set working hour for each account via "Show Optional Advanced" (I run 90 accs and it take a lot of time :cry: )

P.S. sorry for my poor English.
User avatar
martin@rootjazz
Site Admin
Posts: 34375
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: Working hours problem

Post by martin@rootjazz »

Please include how you try to update the working hours, what did you set? Please copy and paste here.

Also include logs that you saw that made you think there was an issue and highlight any specifics (i.e. it says HERE it cannot run, but the date should be allowed)

Also submit logs:
HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)




For future reference, please, read through this post and submit your issue accordingly. Not everything will be relevant to your issue, but have a read as it gives an idea of the information you can provide to help me help you as quickly as possible without delays in having to request additional information :)

https://rootjazz.com/forum/viewtopic.php?f=23&t=1634



Regards,
Martin
Fahad
Posts: 193
Joined: Sat May 18, 2019 2:26 pm

Re: Working hours problem

Post by Fahad »

Fahad wrote: Fri Aug 02, 2019 1:56 am Hi,

There is another issue with working hours.

Here is the log:

Code: Select all

Account Cannot run: 04:48:00  start: 22:30:00 / stop: 09:30:00 Mon, Tues, Wed, Thurs, Fri, Sat, Sun
Log_id: logs_91960
How about me :D
User avatar
martin@rootjazz
Site Admin
Posts: 34375
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: Working hours problem

Post by martin@rootjazz »

Fahad wrote: Fri Aug 02, 2019 2:31 pm
Fahad wrote: Fri Aug 02, 2019 1:56 am Hi,

There is another issue with working hours.

Here is the log:

Code: Select all

Account Cannot run: 04:48:00  start: 22:30:00 / stop: 09:30:00 Mon, Tues, Wed, Thurs, Fri, Sat, Sun
Log_id: logs_91960
How about me :D
sorry missed that
User avatar
martin@rootjazz
Site Admin
Posts: 34375
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: Working hours problem

Post by martin@rootjazz »

logs appeared to have failed to upload. Anychance you can upload again?
Fahad
Posts: 193
Joined: Sat May 18, 2019 2:26 pm

Re: Working hours problem

Post by Fahad »

I'm outside home and can't get to it.

but the same exact error is presented here:

viewtopic.php?f=30&t=8394&sid=e4acde7ff ... e971ae8a03

The logs in this thread is:

Log_id: logs_71058

And here are a quote of the thread

Code: Select all

05:30:23:  Account Cannot run: 05:30:00  start: 22:30:00 / stop: 09:30:00 Mon, Tues, Wed, Thurs, Fri, Sat, Sun
User avatar
martin@rootjazz
Site Admin
Posts: 34375
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: Working hours problem

Post by martin@rootjazz »

ok I see the issue
User avatar
martin@rootjazz
Site Admin
Posts: 34375
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: Working hours problem

Post by martin@rootjazz »

The next update will fix this. I shall let you know when it is ready.



Regards,
Martin
User avatar
martin@rootjazz
Site Admin
Posts: 34375
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: Working hours problem

Post by martin@rootjazz »

Fahad
Posts: 193
Joined: Sat May 18, 2019 2:26 pm

Re: Working hours problem

Post by Fahad »

Hi again,

I have a request if I may,

I just want any action that work for account that have a working hours to schedule to the next working hours.. not as it set up in the action menu.

So now if I have account work from 08:00:00 until 16:00:00.

And set up action to tweet every hour.

TD will start the action at 05:00:00 and figure out it's outside the working hours.

Here is the request:

TD should schedule the action to 08:00:00.

instead it scheduled as in action settings.. so it will schedule to 06:00:00

although the working hours of action it self do that exactly

So if I set up the actions working hours as above.

TD will start it at 05:00:00 and will schedule it to 08:00:00 and not to 06:00:00.


So that's all :D.. hoping you as always will fix it.
Post Reply