Working hours problem
Re: Working hours problem
When I used the function "Bulk update working hours" I got this error code as well "Account Cannot run: ..................".
But It's work when I manually set working hour for each account via "Show Optional Advanced" (I run 90 accs and it take a lot of time )
P.S. sorry for my poor English.
But It's work when I manually set working hour for each account via "Show Optional Advanced" (I run 90 accs and it take a lot of time )
P.S. sorry for my poor English.
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Re: Working hours problem
Please include how you try to update the working hours, what did you set? Please copy and paste here.
Also include logs that you saw that made you think there was an issue and highlight any specifics (i.e. it says HERE it cannot run, but the date should be allowed)
Also submit logs:
HELP > LOGS > SUBMIT
then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)
For future reference, please, read through this post and submit your issue accordingly. Not everything will be relevant to your issue, but have a read as it gives an idea of the information you can provide to help me help you as quickly as possible without delays in having to request additional information
https://rootjazz.com/forum/viewtopic.php?f=23&t=1634
Regards,
Martin
Also include logs that you saw that made you think there was an issue and highlight any specifics (i.e. it says HERE it cannot run, but the date should be allowed)
Also submit logs:
HELP > LOGS > SUBMIT
then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)
For future reference, please, read through this post and submit your issue accordingly. Not everything will be relevant to your issue, but have a read as it gives an idea of the information you can provide to help me help you as quickly as possible without delays in having to request additional information
https://rootjazz.com/forum/viewtopic.php?f=23&t=1634
Regards,
Martin
Re: Working hours problem
How about meFahad wrote: ↑Fri Aug 02, 2019 1:56 am Hi,
There is another issue with working hours.
Here is the log:Log_id: logs_91960Code: Select all
Account Cannot run: 04:48:00 start: 22:30:00 / stop: 09:30:00 Mon, Tues, Wed, Thurs, Fri, Sat, Sun
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Re: Working hours problem
sorry missed thatFahad wrote: ↑Fri Aug 02, 2019 2:31 pmHow about meFahad wrote: ↑Fri Aug 02, 2019 1:56 am Hi,
There is another issue with working hours.
Here is the log:Log_id: logs_91960Code: Select all
Account Cannot run: 04:48:00 start: 22:30:00 / stop: 09:30:00 Mon, Tues, Wed, Thurs, Fri, Sat, Sun
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Re: Working hours problem
logs appeared to have failed to upload. Anychance you can upload again?
Re: Working hours problem
I'm outside home and can't get to it.
but the same exact error is presented here:
viewtopic.php?f=30&t=8394&sid=e4acde7ff ... e971ae8a03
The logs in this thread is:
Log_id: logs_71058
And here are a quote of the thread
but the same exact error is presented here:
viewtopic.php?f=30&t=8394&sid=e4acde7ff ... e971ae8a03
The logs in this thread is:
Log_id: logs_71058
And here are a quote of the thread
Code: Select all
05:30:23: Account Cannot run: 05:30:00 start: 22:30:00 / stop: 09:30:00 Mon, Tues, Wed, Thurs, Fri, Sat, Sun
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Re: Working hours problem
ok I see the issue
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Re: Working hours problem
The next update will fix this. I shall let you know when it is ready.
Regards,
Martin
Regards,
Martin
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Re: Working hours problem
Hi again,
I have a request if I may,
I just want any action that work for account that have a working hours to schedule to the next working hours.. not as it set up in the action menu.
So now if I have account work from 08:00:00 until 16:00:00.
And set up action to tweet every hour.
TD will start the action at 05:00:00 and figure out it's outside the working hours.
Here is the request:
TD should schedule the action to 08:00:00.
instead it scheduled as in action settings.. so it will schedule to 06:00:00
although the working hours of action it self do that exactly
So if I set up the actions working hours as above.
TD will start it at 05:00:00 and will schedule it to 08:00:00 and not to 06:00:00.
So that's all .. hoping you as always will fix it.
I have a request if I may,
I just want any action that work for account that have a working hours to schedule to the next working hours.. not as it set up in the action menu.
So now if I have account work from 08:00:00 until 16:00:00.
And set up action to tweet every hour.
TD will start the action at 05:00:00 and figure out it's outside the working hours.
Here is the request:
TD should schedule the action to 08:00:00.
instead it scheduled as in action settings.. so it will schedule to 06:00:00
although the working hours of action it self do that exactly
So if I set up the actions working hours as above.
TD will start it at 05:00:00 and will schedule it to 08:00:00 and not to 06:00:00.
So that's all .. hoping you as always will fix it.