Failed login validation via Phone / FAILED verification

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sunder321
Posts: 74
Joined: Thu Nov 02, 2017 10:55 am

Failed login validation via Phone / FAILED verification

Post by sunder321 »

Hello! Twitterdub can't validate account because programm unable to do phone verification procedure. Logs submitted: 46562
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martin@rootjazz
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Re: Failed login validation via Phone / FAILED verification

Post by martin@rootjazz »

you will need to verify your account to a phone, then TD can log in
sunder321
Posts: 74
Joined: Thu Nov 02, 2017 10:55 am

Re: Failed login validation via Phone / FAILED verification

Post by sunder321 »

This is verified accs. In my case accs need to verify identity by entering the phone number associated with Twitter account.Image
sunder321
Posts: 74
Joined: Thu Nov 02, 2017 10:55 am

Re: Failed login validation via Phone / FAILED verification

Post by sunder321 »

So i entered all phone numbers in program. Image
sunder321
Posts: 74
Joined: Thu Nov 02, 2017 10:55 am

Re: Failed login validation via Phone / FAILED verification

Post by sunder321 »

Can twitterdub verify my identity by entering the phone number associated with your Twitter account at this time?
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martin@rootjazz
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Re: Failed login validation via Phone / FAILED verification

Post by martin@rootjazz »

ah ok, that is supported in the app. I thought you mean you had to give your account a phone number, not just type it in. Let me check your logs
sunder321
Posts: 74
Joined: Thu Nov 02, 2017 10:55 am

Re: Failed login validation via Phone / FAILED verification

Post by sunder321 »

Logs submitted: 46562
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martin@rootjazz
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Re: Failed login validation via Phone / FAILED verification

Post by martin@rootjazz »

do you have an account with this issue that I can test here?

IF so, please export the account and email the export file

Code: Select all

support[at]rootjazz[dot]com



If you would prefer not to, I understand and you can run the checks at your end
sunder321
Posts: 74
Joined: Thu Nov 02, 2017 10:55 am

Re: Failed login validation via Phone / FAILED verification

Post by sunder321 »

Ok. Sended!
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martin@rootjazz
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Re: Failed login validation via Phone / FAILED verification

Post by martin@rootjazz »

Actually, I think I may have found the issue (maybe)

https://rootjazz.com/twitterdub/updatetesting.html
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