Twitterdub doesn't unfollow

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support@rootjazz
Posts: 2032
Joined: Tue Feb 02, 2016 1:58 pm

Re: Twitterdub doesn't unfollow

Post by support@rootjazz » Wed Apr 18, 2018 5:24 am

alexnadr wrote:
Wed Apr 18, 2018 4:19 am
I've already sent my database from
Admin will investigate the issue and get back to here very soon as i have already notified him about the recent emailing of database of yours. Please be patient.


Reagrds

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martin@rootjazz
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Re: Twitterdub doesn't unfollow

Post by martin@rootjazz » Wed Apr 18, 2018 3:32 pm

Also it seems like you don't have any follows to unfollow. To check whether this is a bug, please send me your database folder
I misread your posted logs. You readded the account with a different app key, this is why it cannot find many previous follows - there are none.

But that was just sample of the account working. I thought that was part of the issue.

Let me recheck old logs to see if I can find out more

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martin@rootjazz
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Re: Twitterdub doesn't unfollow

Post by martin@rootjazz » Wed Apr 18, 2018 3:41 pm

I think this has been fixed

https://rootjazz.com/twitterdub/updatetesting.html


clear logs
HELP > LOGS > VIEW
delete all files
run the unfollow action on the account that doesn't work

if still problem - submit logs
HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)

alexnadr
Posts: 14
Joined: Tue Feb 27, 2018 2:37 am

Re: Twitterdub doesn't unfollow

Post by alexnadr » Wed Apr 18, 2018 9:45 pm

support@rootjazz wrote:
Wed Apr 18, 2018 5:24 am
alexnadr wrote:
Wed Apr 18, 2018 4:19 am
I've already sent my database from
Admin will investigate the issue and get back to here very soon as i have already notified him about the recent emailing of database of yours. Please be patient.


Reagrds
I'll check, if you could kindly edit your reply so that our email is not there?

It seems to be working now,

Can I merge two accounts previous and a current one so that the new one unfollows previous account follows, would that be right click > merge processesed items logs?

Thanks

support@rootjazz
Posts: 2032
Joined: Tue Feb 02, 2016 1:58 pm

Re: Twitterdub doesn't unfollow

Post by support@rootjazz » Thu Apr 19, 2018 3:52 am

alexnadr wrote:
Wed Apr 18, 2018 9:45 pm
support@rootjazz wrote:
Wed Apr 18, 2018 5:24 am
alexnadr wrote:
Wed Apr 18, 2018 4:19 am
I've already sent my database from
Admin will investigate the issue and get back to here very soon as i have already notified him about the recent emailing of database of yours. Please be patient.


Reagrds
I'll check, if you could kindly edit your reply so that our email is not there?

It seems to be working now,

Can I merge two accounts previous and a current one so that the new one unfollows previous account follows, would that be right click > merge processesed items logs?

Thanks


Yes.
The option you've mentioned should work for your work.



Regards

alexnadr
Posts: 14
Joined: Tue Feb 27, 2018 2:37 am

Re: Twitterdub doesn't unfollow

Post by alexnadr » Sat Apr 28, 2018 6:03 am

god damn it, we back to square one, same issue, I tried that one time to unfollow and it worked, right when you fixed it, but then I wasn't unfollowing for a while only following and same issue when I try to unfollow now:

I'm using the same everything from settings to a computer

Starting: 28/04/2018 01:57 AM
Unfollow with: username
num: 350
botfollows: True
Unfollow After Days: 3
do not unfollow followers: False
Search:
Num: 350
Unique: False
SearchType: -1

*** Pre Search Setup***
Loading previous db logs: 26c8c50f-4801-49c7-9e02-07485b64ca87_Unfollow
Loaded previous db logs: 4082 processed: 3663 within 24hrs: 0
Account limit: 350
Daily limit: unfollow for account: 350 - processed: 0
*** Performing Search ***
Unfollow only bot follows
Loading previous db logs: 26c8c50f-4801-49c7-9e02-07485b64ca87_Unfollow
Loaded previous db logs: 4082 processed: 3663 within 24hrs: 0
PreviousFollows: 8529 PreviousUnfollows: 3663
Removed items follow for less than: 3 days: remaining items: 7643
Items left to unfollow after removing previous unfollows: 3783
Found: 3783
*** Pre Process Setup ***
Loop items: 3783 with: 1 threads
*** Process Items: 3783 with: 1 threads ***
Process: 1/3783 : 906830402395848704
Loading previous db logs: 26c8c50f-4801-49c7-9e02-07485b64ca87_Unfollow
Loaded previous db logs: 4082 processed: 3663 within 24hrs: 0
Account limit: 350
Daily limit: unfollow for account: 350 - processed: 0
Get bot for: username
Processing: 906830402395848704 with user: username
Using acc: username on: 906830402395848704
Setting up whitelist
Whitelist doesn't exist: C:\Users\Ksenia\AppData\Roaming\rootjazz\Twitterdub\database\whitelist\Unfollow_26c8c50f-4801-49c7-9e02-07485b64ca87.txt
Process: followed for days: 54.53
Whitelist check: 906830402395848704
Check following: 906830402395848704
* ERROR absproc: Object reference not set to an instance of an object.
Check for pause: 13,60
Pausing for: 54
Paused for: 54 seconds
Process: 2/3783 : 960987535055896576
* CANCELLED

*********
Processed: 0/350
Failed: 1
*********

Loading previous db logs: 26c8c50f-4801-49c7-9e02-07485b64ca87_Unfollow
Loaded previous db logs: 4082 processed: 3663 within 24hrs: 0
Started: 28/04/2018 01:57 AM
Finished: 28/04/2018 01:58 AM
ID: 45af9193-11ee-4f5b-a502-1452e9caa253
Action ran for: 0hr:0min:55s

support@rootjazz
Posts: 2032
Joined: Tue Feb 02, 2016 1:58 pm

Re: Twitterdub doesn't unfollow

Post by support@rootjazz » Sat Apr 28, 2018 6:52 am

alexnadr wrote:
Sat Apr 28, 2018 6:03 am
god damn it, we back to square one, same issue, I tried that one time to unfollow and it worked, right when you fixed it, but then I wasn't unfollowing for a while only following and same issue when I try to unfollow now:

I'm using the same everything from settings to a computer

Starting: 28/04/2018 01:57 AM
Unfollow with: username
num: 350
botfollows: True
Unfollow After Days: 3
do not unfollow followers: False
Search:
Num: 350
Unique: False
SearchType: -1

*** Pre Search Setup***
Loading previous db logs: 26c8c50f-4801-49c7-9e02-07485b64ca87_Unfollow
Loaded previous db logs: 4082 processed: 3663 within 24hrs: 0
Account limit: 350
Daily limit: unfollow for account: 350 - processed: 0
*** Performing Search ***
Unfollow only bot follows
Loading previous db logs: 26c8c50f-4801-49c7-9e02-07485b64ca87_Unfollow
Loaded previous db logs: 4082 processed: 3663 within 24hrs: 0
PreviousFollows: 8529 PreviousUnfollows: 3663
Removed items follow for less than: 3 days: remaining items: 7643
Items left to unfollow after removing previous unfollows: 3783
Found: 3783
*** Pre Process Setup ***
Loop items: 3783 with: 1 threads
*** Process Items: 3783 with: 1 threads ***
Process: 1/3783 : 906830402395848704
Loading previous db logs: 26c8c50f-4801-49c7-9e02-07485b64ca87_Unfollow
Loaded previous db logs: 4082 processed: 3663 within 24hrs: 0
Account limit: 350
Daily limit: unfollow for account: 350 - processed: 0
Get bot for: username
Processing: 906830402395848704 with user: username
Using acc: username on: 906830402395848704
Setting up whitelist
Whitelist doesn't exist: C:\Users\Ksenia\AppData\Roaming\rootjazz\Twitterdub\database\whitelist\Unfollow_26c8c50f-4801-49c7-9e02-07485b64ca87.txt
Process: followed for days: 54.53
Whitelist check: 906830402395848704
Check following: 906830402395848704
* ERROR absproc: Object reference not set to an instance of an object.
Check for pause: 13,60
Pausing for: 54
Paused for: 54 seconds
Process: 2/3783 : 960987535055896576
* CANCELLED

*********
Processed: 0/350
Failed: 1
*********

Loading previous db logs: 26c8c50f-4801-49c7-9e02-07485b64ca87_Unfollow
Loaded previous db logs: 4082 processed: 3663 within 24hrs: 0
Started: 28/04/2018 01:57 AM
Finished: 28/04/2018 01:58 AM
ID: 45af9193-11ee-4f5b-a502-1452e9caa253
Action ran for: 0hr:0min:55s

What is the issue again?


What twitterdub version are you using?


1. Your whitelist does not exists.

2.
* ERROR absproc: Object reference not set to an instance of an object.
Check for pause: 13,60
Is your internet working? Can you please confirm?


Please submit logs -

GOTO APPLICATION TOP BAR
HELP > LOG > DELETE ALL THE LOGS

RUN THE ACTION

GOTO HELP > LOG > SUBMIT

Do not run any other actions, just run the action and after it ends, submit the log, also note the log id
Post the log ID here.


Regards

alexnadr
Posts: 14
Joined: Tue Feb 27, 2018 2:37 am

Re: Twitterdub doesn't unfollow

Post by alexnadr » Mon Apr 30, 2018 3:46 am

- it doens't unfollow
- internet is working
- the version is 1.4.2.8

logs 15129

support@rootjazz
Posts: 2032
Joined: Tue Feb 02, 2016 1:58 pm

Re: Twitterdub doesn't unfollow

Post by support@rootjazz » Mon Apr 30, 2018 7:14 am

alexnadr wrote:
Mon Apr 30, 2018 3:46 am
- it doens't unfollow
- internet is working
- the version is 1.4.2.8

logs 15129
The log number has been sent to admin for further investigation and he will look into this and he will get back to you after investigation. Please be patient.


Regards

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martin@rootjazz
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Posts: 16297
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Re: Twitterdub doesn't unfollow

Post by martin@rootjazz » Mon Apr 30, 2018 8:19 pm

not much was recorded in your logs unfortunately.

Is this a one off issue, or does it happen every time?

If everytime, please update
https://rootjazz.com/twitterdub/updatetesting.html

Repeat the action to cause the issue and hopefully more debugging info will be included this time


Regards,
Martin

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