All accounts no longer authorized, cannot process

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JasperJones
Posts: 166
Joined: Sat Jan 14, 2017 12:17 pm

All accounts no longer authorized, cannot process

Post by JasperJones »

Hey

All accounts are failing to login - failed to auth account:

logs: 71862

Thanks
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: All accounts no longer authorized, cannot process

Post by support@rootjazz »

JasperJones wrote: Thu Mar 22, 2018 5:43 pm Hey

All accounts are failing to login - failed to auth account:

logs: 71862

Thanks
What have you done with your accounts? What do the logs says? Can you double click on a log and send me here?
You didn't tell us the full issue. Please read below and reply back. This is important to know what you were trying to do. Is all your accounts PVA? what action they did? Did you create own twitter api?





Please, read through this post and submit your issue accordingly. It helps me understand your issue without having to investigate just to figure out what the issue thus giving more time to solve the issue and carry on improving the programs.

https://rootjazz.com/forum/viewtopic.php?f=23&t=1634



Not all the information is relevant for all issues, but do submit as much information as you can.

What you did EXACTLY
What settings you specified EXACTLY
How it doesn't work: crash / errors / logs success but you cannot see anything
If using proxies, have you confirmed your proxies?
Have you check for updates - including testing / latest updates
Do include your version number
Do submit logs HELP > LOGS > SUBMIT
JasperJones
Posts: 166
Joined: Sat Jan 14, 2017 12:17 pm

Re: All accounts no longer authorized, cannot process

Post by JasperJones »

Hey


What program and version are you using do check if there is an update:
1.4.15


Please describe your issue:
There are a total of 7 accounts that are having the same issue and the issue seem to happen all at once.

Describe what is going wrong:
The accounts are failing to login
Starting: 23/03/2018 10:52 AM
Search: soundcloud
Num: 100
Unique: True
SearchType: -1

*** Pre Search Setup***
Checking account: USERNAME
*TWITTER ERROR:
* failing login
* FAILED: TwitterErrorLog: 678353 : Failed to auth account: oa: CODE secret: CODE un: Err: USERNAME
* FAILED : Account is authorised check: 678353 : Failed to auth account: oa: CODE secret: CODE un: Err: USERNAME

*********
Processed: 0/100
Failed: 0
*********

* FAILED: 678353 : Failed to auth account: oa: CODE secret: CODE un: Err: USERNAME
Repeat every: 6
Run Next: 2018-03-23 4:52 PM
Scheduled to: 2018-03-23 4:52 PM
Failed to auth account: oa: CODE secret: CODE un: Err: USERNAME

Describe what was expected:
To log in to any of the accounts I use. None of the accounts are logging in for any of the processes I am attempting. Processing is mainly followed and unfollow.

Describe the steps to replicate your issue. A list of instruction steps.
Use any process or attempt to verify login

Include the processing logs, that show your issue (processing logs are shown when you double click the action in the processing tab
logs: 71862

- Some accounts are using private proxies and I have confirmed they are working.

- The software is up to date with test version.

Let me know if there is anything else I can provide.
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martin@rootjazz
Site Admin
Posts: 34375
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: All accounts no longer authorized, cannot process

Post by martin@rootjazz »

not much in the logs to explain it, just reported "failed to auth".

If you try and reauthorise these accounts, does that succeed?
JasperJones
Posts: 166
Joined: Sat Jan 14, 2017 12:17 pm

Re: All accounts no longer authorized, cannot process

Post by JasperJones »

Hey

They do not succeed on the authorization. Here is the processing:
Starting: 26/03/2018 11:57 AM
Validating: USERNAME Proxy: PROXY
procauth: authorise.Process
Attempt login
Login: USERNAME : PASSWORD Proxy: PROXY
UA: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko
Login: get: https://apps.twitter.com/
Already logged in: HipHopCrowns
Authorise : USERNAME Proxy: PROXY
request token: API 5Consumer key: CONSUMER KEY API Consumer Secret: CONSUMER SECRET
Generate request: GENERAL REQUEST
Post requestToken: https://api.twitter.com/oauth/request_token Proxy: PROXY Post requestToken resp: 401 https://api.twitter.com/oauth/request_token Proxy: PROXY
* FAILED: request token request: 401
https://api.twitter.com/oauth/request_token
{"errors":[{"code":32,"message":"Could not authenticate you."}]}
* FAILED: 938579832 : Failed request token request

Please go to the forum post for more help on authorising accounts: viewtopic.php?f=30&t=1646
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: All accounts no longer authorized, cannot process

Post by support@rootjazz »

JasperJones wrote: Mon Mar 26, 2018 3:00 pm Hey

They do not succeed on the authorization. Here is the processing:
Starting: 26/03/2018 11:57 AM
Validating: USERNAME Proxy: PROXY
procauth: authorise.Process
Attempt login
Login: USERNAME : PASSWORD Proxy: PROXY
UA: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko
Login: get: https://apps.twitter.com/
Already logged in: HipHopCrowns
Authorise : USERNAME Proxy: PROXY
request token: API 5Consumer key: CONSUMER KEY API Consumer Secret: CONSUMER SECRET
Generate request: GENERAL REQUEST
Post requestToken: https://api.twitter.com/oauth/request_token Proxy: PROXY Post requestToken resp: 401 https://api.twitter.com/oauth/request_token Proxy: PROXY
* FAILED: request token request: 401
https://api.twitter.com/oauth/request_token
{"errors":[{"code":32,"message":"Could not authenticate you."}]}
* FAILED: 938579832 : Failed request token request

Please go to the forum post for more help on authorising accounts: viewtopic.php?f=30&t=1646
The issue is being watched and we've seen same type of issue in some accounts. Though the issue is not well explanatory.
Can you please check the password of your account and see if it gets authorized?
IS your account email verified?
ID the account Phone number verified?
IS it 2 factor authorization verified?
Is it new or old?


Please reply those above questions and we will be glad to assist you as much possible as we can.



Regards
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martin@rootjazz
Site Admin
Posts: 34375
Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: All accounts no longer authorized, cannot process

Post by martin@rootjazz »

JasperJones wrote: Mon Mar 26, 2018 3:00 pm Hey

They do not succeed on the authorization. Here is the processing:
Starting: 26/03/2018 11:57 AM
Validating: USERNAME Proxy: PROXY
procauth: authorise.Process
Attempt login
Login: USERNAME : PASSWORD Proxy: PROXY
UA: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko
Login: get: https://apps.twitter.com/
Already logged in: HipHopCrowns
Authorise : USERNAME Proxy: PROXY
request token: API 5Consumer key: CONSUMER KEY API Consumer Secret: CONSUMER SECRET
Generate request: GENERAL REQUEST
Post requestToken: https://api.twitter.com/oauth/request_token Proxy: PROXY Post requestToken resp: 401 https://api.twitter.com/oauth/request_token Proxy: PROXY
* FAILED: request token request: 401
https://api.twitter.com/oauth/request_token
{"errors":[{"code":32,"message":"Could not authenticate you."}]}
* FAILED: 938579832 : Failed request token request

Please go to the forum post for more help on authorising accounts: viewtopic.php?f=30&t=1646
Sorry I should have said, if it DOES NOT work, please submit logs

HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)
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