Daily schedule problem

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Bartekef
Posts: 408
Joined: Thu Sep 22, 2016 12:24 pm

Daily schedule problem

Post by Bartekef » Wed Feb 21, 2018 8:06 pm

Hey I set up my actions to run at 23 and 23.30 daily, every day (send tweet mention), but when the action is finished, it set up the next one one day ahead

For example: tweet mention daily, action start 22 feb 23.00, action finished 23 feb 01.00 am, action setted up automatically to 24 feb 23.00 (instead of 23 feb 23.00)

support@rootjazz
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Joined: Tue Feb 02, 2016 1:58 pm

Re: Daily schedule problem

Post by support@rootjazz » Thu Feb 22, 2018 8:51 am

Bartekef wrote:
Wed Feb 21, 2018 8:06 pm
Hey I set up my actions to run at 23 and 23.30 daily, every day (send tweet mention), but when the action is finished, it set up the next one one day ahead

For example: tweet mention daily, action start 22 feb 23.00, action finished 23 feb 01.00 am, action setted up automatically to 24 feb 23.00 (instead of 23 feb 23.00)
Just replicated your issue and i did as you said ( tweet mention tab - daily run at 00 hr 45 mins - no fluct 0 )

Image

Can you please send us the log that we can watch and have a look closely?
Or can you try more accurately, as what i did

I opened Td
Went to Tweet mention tab
Selected the account
Put my username and choose followers of
privded 1 tweet and saved
max item 1
daily run at 00 hr 45 mins no fluct
Created the action.


Action is created and ran as shedule and scheduled for 23-2-2018 just the next date.
If i am missing something, must say.


Regards

Bartekef
Posts: 408
Joined: Thu Sep 22, 2016 12:24 pm

Re: Daily schedule problem

Post by Bartekef » Thu Feb 22, 2018 10:51 am

I did the same now for 1 action and it works fine for now. But the action ended the same day and I think thats the reason.

Normally the action starts on 11 pm and ends in the morning the next day. And then it sets next action the day after that day. For example.

Daily run at: 11 pm
Action start: 22 feb 11 pm. Action ends: 23 feb 5 am. Scheduled: 24 feb 11 pm (instead of 23 feb 11 pm).

Seems like it scheduling action for the day after the day it was processed.

support@rootjazz
Posts: 2319
Joined: Tue Feb 02, 2016 1:58 pm

Re: Daily schedule problem

Post by support@rootjazz » Thu Feb 22, 2018 2:56 pm

I did the same now for 1 action and it works fine for now. But the action ended the same day and I think thats the reason.
Normally the action starts on 11 pm and ends in the morning the next day. And then it sets next action the day after that day. For example.
An action starts in a day ends in another day and then here the issue comes. :)
I have nothing to say here. I am reporting this to martin.

Daily run at: 11 pm
Action start: 22 feb 11 pm. Action ends: 23 feb 5 am. Scheduled: 24 feb 11 pm (instead of 23 feb 11 pm).

Seems like it scheduling action for the day after the day it was processed.
Let's see what martin says.

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martin@rootjazz
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Re: Daily schedule problem

Post by martin@rootjazz » Thu Feb 22, 2018 10:36 pm

ok, so I assume you are using daily runner.

Starts at 21st Feb 23:00 (daily runner time)
Completes: 22nd 00:01

Should reschedule to 22 feb 2300
You are saying reschedules for feb 23 23:00

It shouldn't, as it shouldn't just +1 to the day and set the time. Can you submit your logs, as it will include the time calculation there which will show me exactly what happened. But from what I remember it doesn't +1 to the day set the time (it used to, but that was dumb and wrong and was fixed when this very same issue came before)


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martin@rootjazz
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Re: Daily schedule problem

Post by martin@rootjazz » Thu Feb 22, 2018 10:38 pm

HELP > LOGS > SUBMIT

then send your logs ID - the first 4 numbers is sufficient (displayed after successful uploading of logs)

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