Unable to Authorize Account

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oxygen
Posts: 1
Joined: Wed Dec 27, 2017 11:06 pm

Unable to Authorize Account

Post by oxygen » Wed Dec 27, 2017 11:16 pm

I'm unable to authorize the account. I've gone through all of the help topics and made sure I complied with all the steps, but still can't authorize. I've submitted my logs (ID: 75523). Can you please assist?

support@rootjazz
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Re: Unable to Authorize Account

Post by support@rootjazz » Fri Dec 29, 2017 6:04 am

oxygen wrote:
Wed Dec 27, 2017 11:16 pm
I'm unable to authorize the account. I've gone through all of the help topics and made sure I complied with all the steps, but still can't authorize. I've submitted my logs (ID: 75523). Can you please assist?
I have reported your problem to martin and he will look into it and get back to you as soon as possible. Please be patient.


Regards

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martin@rootjazz
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Re: Unable to Authorize Account

Post by martin@rootjazz » Fri Dec 29, 2017 5:19 pm

You setup the API KEYS wrong, you must follow the instructions EXACTLY, you missed the CALLBACK URL (or something termed like that)
<error>Desktop applications only support the oauth_callback value 'oob'</error>



Regards,
Martin

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