Problem with follow module

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soundboikillah
Posts: 17
Joined: Sun Nov 12, 2017 2:40 pm

Problem with follow module

Post by soundboikillah »

Since purchasing the software I have not been able to get the follow module working correctly.

It is only processing about 4/65 follows each time

I have submitted my logs

Let me know if you need screen shots of my settings

Please let me know what I'm doing wrong

Thanks in advance for your help
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Problem with follow module

Post by support@rootjazz »

soundboikillah wrote: Mon Nov 27, 2017 10:39 pm Since purchasing the software I have not been able to get the follow module working correctly.

It is only processing about 4/65 follows each time

I have submitted my logs

Let me know if you need screen shots of my settings

Please let me know what I'm doing wrong

Thanks in advance for your help

Did you emailed martin after sending log? With the log number?
If not, can you please tell me the settings or can send screen shot here?



Regards
soundboikillah
Posts: 17
Joined: Sun Nov 12, 2017 2:40 pm

Re: Problem with follow module

Post by soundboikillah »

No I didn't email him, here are the photos of my settings:

Image

Image
omegasolutions
Posts: 370
Joined: Tue Aug 08, 2017 11:21 am

Re: Problem with follow module

Post by omegasolutions »

When you submitted the logs, you need to post what the log number is.

Otherwise how will he know which logs are yours?
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Problem with follow module

Post by support@rootjazz »

soundboikillah wrote: Tue Nov 28, 2017 2:23 pm No I didn't email him, here are the photos of my settings:

Image

Image
Hi,

You need to send log and after the log is being sent, you will get log number. Please post that number.
In order to send log, do as below steps.


Open Twitterdub
Click HELP > LOG > VIEW > Delete them all

Run the follow action ( only 1 follow action which is not working for you )

Click HELP > LOG > SUBMIT

And get the number. Post it here.
It will be easy to help you.


Regards
soundboikillah
Posts: 17
Joined: Sun Nov 12, 2017 2:40 pm

Re: Problem with follow module

Post by soundboikillah »

I have just followed your instuctions and submitted the logs, the number 22769

I ran fine the first time and completed the first 60 follows then the subsequent follows that I'd set only completed 2/60 follows

Thanks
support@rootjazz
Posts: 2317
Joined: Tue Feb 02, 2016 1:58 pm

Re: Problem with follow module

Post by support@rootjazz »

soundboikillah wrote: Thu Nov 30, 2017 12:41 pm I have just followed your instuctions and submitted the logs, the number 22769

I ran fine the first time and completed the first 60 follows then the subsequent follows that I'd set only completed 2/60 follows

Thanks
I have reported your issue to martin and he will get back to you as soon possible. Please be patient.


Regards
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martin@rootjazz
Site Admin
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Location: The Funk
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Re: Problem with follow module

Post by martin@rootjazz »

soundboikillah wrote: Thu Nov 30, 2017 12:41 pm I have just followed your instuctions and submitted the logs, the number 22769

I ran fine the first time and completed the first 60 follows then the subsequent follows that I'd set only completed 2/60 follows

Thanks
checking your logs now
User avatar
martin@rootjazz
Site Admin
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Joined: Fri Jan 25, 2013 10:06 pm
Location: The Funk
Contact:

Re: Problem with follow module

Post by martin@rootjazz »

I am unsure why, but it seems to be caused by the fact you are trying to process the same profile to scrape followers of.

Searches always happen at the start, so you scrape 60 to process in one action, then when repeat the action, there are 1-2 new followers, then you hit the ones you have already processed and the action stops scraping.

This could be a bug, or it could you set the option "stop when find previously scraped results".

However, if you want to process this one profile over and over again , it would be better to:
GOTO scrape tab
SCRAPE FOLLOWERS_OF to a file
then from the FOLLOW tab, follow file.

That way you can scrape the followers once.

Whereas the current way, (if it was working) you would be
action 1: scrape 0-60
action 2: scrape 0-120
action 3: scrape 0-180

basically you have to scrape passed what you have already scraped, which is a lot of duplicate calls.

Whereas what I suggested, you could scrape
0,100k once

then just run from the file.
soundboikillah
Posts: 17
Joined: Sun Nov 12, 2017 2:40 pm

Re: Problem with follow module

Post by soundboikillah »

Thanks very much for the assistance, I tried what you suggested and it worked perfectly
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