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Unable to authorize account and processing stuck in waiting

Posted: Thu Sep 14, 2017 1:30 pm
by JasperJones
Hey Martin,

I am having two issues.

1. I cannot authorize accounts. I double checked information and I am using a private proxy that works manually. The error is "Couldn't Not Validate 200"

2. There is an account when trying to setup a follow campaign the process is stuck on waiting. I have enough threads inputted on the process tab. There is no schedule setup. The process just states "Waiting". When I right click and hit "Run Next", the process does not run.

Thanks

Re: Unable to authorize account and processing stuck in waiting

Posted: Thu Sep 14, 2017 7:53 pm
by martin@rootjazz
can you submit logs should be more info on the login issue

As for the thread / waiting action. If you restart the app does it fix it?

Re: Unable to authorize account and processing stuck in waiting

Posted: Thu Sep 14, 2017 10:19 pm
by JasperJones
Hey,

Restarting worked for the processing, awesome. The logs for the account issue is:
6853

(proxy is a private proxy that does work, account will log in manually on browser)

Re: Unable to authorize account and processing stuck in waiting

Posted: Fri Sep 15, 2017 10:56 pm
by faxnet
I think this is the reason
viewtopic.php?f=30&t=4991
Please go to the twittercommunity post and leave a reply so that they will give the issue a higher priority
JasperJones wrote:Hey Martin,

I am having two issues.

1. I cannot authorize accounts. I double checked information and I am using a private proxy that works manually. The error is "Couldn't Not Validate 200"

2. There is an account when trying to setup a follow campaign the process is stuck on waiting. I have enough threads inputted on the process tab. There is no schedule setup. The process just states "Waiting". When I right click and hit "Run Next", the process does not run.

Thanks

Re: Unable to authorize account and processing stuck in waiting

Posted: Sat Sep 16, 2017 4:07 pm
by martin@rootjazz
This post can be the place to discuss this issue and what should happen. I will stick this thread and lock all the others as it is mostly duplicated content

Re: Unable to authorize account and processing stuck in waiting

Posted: Sat Sep 16, 2017 4:07 pm
by martin@rootjazz
another thread on the same issue (that is now locked)

Re: Unable to authorize account and processing stuck in waiting

Posted: Sat Sep 16, 2017 7:13 pm
by faxnet
Hi Martin,

I think that what you could do is:

1- Login retry could be an option, waiting a few seconds before retry as you suggested is a good idea.
2- if page return 503 or the page "something is technically wrong" wait a few seconds and refresh / retry latest. This is valid for login and api setup / authorization

THanks

Re: Unable to authorize account and processing stuck in waiting

Posted: Tue Sep 19, 2017 1:08 am
by martin@rootjazz
faxnet wrote: Sat Sep 16, 2017 7:13 pm Hi Martin,

I think that what you could do is:

1- Login retry could be an option, waiting a few seconds before retry as you suggested is a good idea.
This is what did happen, but the other user was thinking this was possibly causing bans (from what I recall)
2- if page return 503 or the page "something is technically wrong" wait a few seconds and refresh / retry latest. This is valid for login and api setup / authorization

THanks
checking on status could be a better idea, rather than "fail so check again" but ensure it is a server fail...

Re: Unable to authorize account and processing stuck in waiting

Posted: Tue Sep 19, 2017 4:51 pm
by martin@rootjazz
added debugging page dumps after each post to try and find out more on what the response statuses are

Re: Unable to authorize account and processing stuck in waiting

Posted: Tue Sep 19, 2017 5:34 pm
by martin@rootjazz