Unable to authorize account and processing stuck in waiting

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JasperJones
Posts: 166
Joined: Sat Jan 14, 2017 12:17 pm

Unable to authorize account and processing stuck in waiting

Post by JasperJones » Thu Sep 14, 2017 1:30 pm

Hey Martin,

I am having two issues.

1. I cannot authorize accounts. I double checked information and I am using a private proxy that works manually. The error is "Couldn't Not Validate 200"

2. There is an account when trying to setup a follow campaign the process is stuck on waiting. I have enough threads inputted on the process tab. There is no schedule setup. The process just states "Waiting". When I right click and hit "Run Next", the process does not run.

Thanks

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martin@rootjazz
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Re: Unable to authorize account and processing stuck in waiting

Post by martin@rootjazz » Thu Sep 14, 2017 7:53 pm

can you submit logs should be more info on the login issue

As for the thread / waiting action. If you restart the app does it fix it?

JasperJones
Posts: 166
Joined: Sat Jan 14, 2017 12:17 pm

Re: Unable to authorize account and processing stuck in waiting

Post by JasperJones » Thu Sep 14, 2017 10:19 pm

Hey,

Restarting worked for the processing, awesome. The logs for the account issue is:
6853

(proxy is a private proxy that does work, account will log in manually on browser)

faxnet
Posts: 49
Joined: Tue Jul 11, 2017 5:44 am

Re: Unable to authorize account and processing stuck in waiting

Post by faxnet » Fri Sep 15, 2017 10:56 pm

I think this is the reason
viewtopic.php?f=30&t=4991
Please go to the twittercommunity post and leave a reply so that they will give the issue a higher priority
JasperJones wrote:Hey Martin,

I am having two issues.

1. I cannot authorize accounts. I double checked information and I am using a private proxy that works manually. The error is "Couldn't Not Validate 200"

2. There is an account when trying to setup a follow campaign the process is stuck on waiting. I have enough threads inputted on the process tab. There is no schedule setup. The process just states "Waiting". When I right click and hit "Run Next", the process does not run.

Thanks

User avatar
martin@rootjazz
Site Admin
Posts: 17930
Joined: Fri Jan 25, 2013 10:06 pm
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Re: Unable to authorize account and processing stuck in waiting

Post by martin@rootjazz » Sat Sep 16, 2017 4:07 pm

This post can be the place to discuss this issue and what should happen. I will stick this thread and lock all the others as it is mostly duplicated content


faxnet
Posts: 49
Joined: Tue Jul 11, 2017 5:44 am

Re: Unable to authorize account and processing stuck in waiting

Post by faxnet » Sat Sep 16, 2017 7:13 pm

Hi Martin,

I think that what you could do is:

1- Login retry could be an option, waiting a few seconds before retry as you suggested is a good idea.
2- if page return 503 or the page "something is technically wrong" wait a few seconds and refresh / retry latest. This is valid for login and api setup / authorization

THanks

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martin@rootjazz
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Re: Unable to authorize account and processing stuck in waiting

Post by martin@rootjazz » Tue Sep 19, 2017 1:08 am

faxnet wrote:
Sat Sep 16, 2017 7:13 pm
Hi Martin,

I think that what you could do is:

1- Login retry could be an option, waiting a few seconds before retry as you suggested is a good idea.
This is what did happen, but the other user was thinking this was possibly causing bans (from what I recall)
2- if page return 503 or the page "something is technically wrong" wait a few seconds and refresh / retry latest. This is valid for login and api setup / authorization

THanks
checking on status could be a better idea, rather than "fail so check again" but ensure it is a server fail...

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martin@rootjazz
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Re: Unable to authorize account and processing stuck in waiting

Post by martin@rootjazz » Tue Sep 19, 2017 4:51 pm

added debugging page dumps after each post to try and find out more on what the response statuses are


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