image tweet unhandled exception error

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odysseus11
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Joined: Wed Jul 19, 2017 9:01 pm

image tweet unhandled exception error

Post by odysseus11 »

when I click "image tweet" and attempt to add a file then click "import file", I get "unhandled exception" error "illegal characters in path"

no matter what file or what path I choose.

I have the except error log

**EDIT**
never mind, Im adding images from directory anyway.
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martin@rootjazz
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Re: image tweet unhandled exception error

Post by martin@rootjazz »

I have the except error log
Not much help if only you have it ;-)
ninja852
Posts: 26
Joined: Sat Nov 28, 2015 8:01 pm

Re: image tweet unhandled exception error

Post by ninja852 »

Here is my error log id: logs_32613

I have the same problem. at first it worked when i imported a csv. Then after nothing worked anymore, no single image, no directory and no csv.
ninja852
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Re: image tweet unhandled exception error

Post by ninja852 »

Update:

If I open TB and choose a single image first, nothing else regarding image upload will work. If i open TB and start using csv or a directory, this works.. so the single image upload is causing problems.
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martin@rootjazz
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Re: image tweet unhandled exception error

Post by martin@rootjazz »

your logs do not contain the word "illegal".



Please perform the following:

Open the program. Delete or pause all existing actions. If actions are already running due to autorun on startup, disable autorun at startup and restart the app. All actions must be waiting, then pause all (or delete)


Delete existing logs
HELP > LOGS > VIEW
delete all files in the folder that opens


Perform the action:
***
run your image upload action,
when the issue occurs, submit logs
***

PLEASE NOTE: Do not perform other actions at the same time. Only use one thread. Do not run any actions after this action.


Then submit logs:
HELP > LOGS > SUBMIT

and let me know the LOGS ID (just the number part is sufficient)




Regards,
Martin
ninja852
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Joined: Sat Nov 28, 2015 8:01 pm

Re: image tweet unhandled exception error

Post by ninja852 »

No logs get created when i perform this action, I'll send you the Details from the small error window in a private message
ninja852
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Re: image tweet unhandled exception error

Post by ninja852 »

sent
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martin@rootjazz
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Re: image tweet unhandled exception error

Post by martin@rootjazz »

ninja852 wrote: Thu Sep 28, 2017 9:30 am No logs get created when i perform this action, I'll send you the Details from the small error window in a private message
what do you mean no logs get created? It is impossible to run an image upload action and not have logs created...
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martin@rootjazz
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Re: image tweet unhandled exception error

Post by martin@rootjazz »

ok, I saw your PM, you can post that here, saves time :)

So what do you do?

you type in the file path? or select it with the file dialog?

Then that happens when you click add?


What path are you typing / selecting?

The error is clear, you are telling the program to open a file location, the program tries, the OS says "no that is illegal".

thus I can only assume your file path is wrong.
ninja852
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Joined: Sat Nov 28, 2015 8:01 pm

Re: image tweet unhandled exception error

Post by ninja852 »

hey martin,

1. open td
2. select image tweet
3. select jpg file with the dialog (but also tried it by typing in the path directly
4. click import file
-> small error window

I am 100% sure the path is correct. When starting the program, choosing a directory or csv works. When i first choose a single image upload and THEN choose directory or csv, there is no error message but the program adds the items to "number tweets" but nothing is displayed left under file name.
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