WARNING
Don't post your proxy username:password to the forum, others may see it and then can use your proxy / bandwidth
The best way to see if the IMPORT has worked, after importing, double click an account and check all the data has been assigned correctly. It looks from the logs, it has.
but it seems the proxy is not working, or the program is blocked from the network by your OS / AV / Security sofware
Can you use the program without a proxy? If so, then the program CAN work and it's probably the proxy. Maybe the proxy is IP AUTH?
If not, then the issue is something blocking the program.
submit logs as well and I can see if anything stands out as the cause:
HELP > LOGS > SUBMIT
then send your logs ID - the numbers are sufficient (displayed after successful uploading of logs)
--------------------------------
-1 / empty / <null> means no response received.
This is either your network was down, the proxy wasn't working, something on your machine blocked the request / the site server timed out and didn't respond in time (unlikely but does happen)
If using a proxy, test it:
Please confirm your proxy is working, more info on how to do that here:
viewtopic.php?f=15&t=3453
If the proxy appears to be working fine, please run the action again as it could have been a network "blip".
If the issue appears to be persistent, please check your anti virus / security software as they *may* block the app from the accessing the network: the two most common are:
* Windows Defender
* Smart screen
Make sure the applications program files folder:
c:\program files (x86)\twitterdub
is whitelisted and / or all the .exe and .dlls in that folder.
Please let me know what operating system you are using and how you run the program: At home / on VPS / In VM?
Also, some countries (eg China) cannot access Instagram and need to use a VPN to access the service. If this is not configured correctly the program will not route through the VPN and all connections will be blocked.
You can test what IP is being use:
goto HELP > CHECK IP > CHECK 1 and CHECK 2
CHECK 1 should be your VPN IP and check 2 should be your LOCAL IP if everything is correct. If it is not, click the option 'ALLOW SYSTEM DEFAULT PROXY'
Regards,
Martin