my accounts are not able to login

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ccxyz
Posts: 3
Joined: Mon May 23, 2022 1:08 pm

my accounts are not able to login

Post by ccxyz »

Accounts are stuck at login only i tried many but still getting the same error.

Starting: 23/05/2022 21:03 PM
Validate account via login username:
Login: UN: Karolyn88864843 : PW:98s56n44 -proxy here :)
UA: Mozilla/5.0 (Macintosh; Intel Mac OS X 12.3; rv:100.0) Gecko/20100101 Firefox/100.0
Login: get: https://twitter.com/
Login: Failed validate: 200
https://twitter.com/
Perform login form
Login: Get: https://twitter.com/login/
gt: 1528761114095366144
Adding username: Karolyn88864843
taskId: LoginPrivacyWarningRecaptchaSubtask
taskId: LoginThrowRecaptchaSubtask
taskId: LoginThrowRecaptchaSubtask
Validate account failed: (55168745) 2903479283472938472938476297482 : Couldn't build request params for: taskIds: LoginPrivacyWarningRecaptchaSubtask, LoginThrowRecaptchaSubtask, LoginThrowRecaptchaSubtask: Karolyn88864843

FAILED VERIFY:
Karolyn88864843
0 accounts validated out of 1
Started: 23/05/2022 21:03 PM
Finished: 23/05/2022 21:03 PM
ID: f6bc22af-c9bd-4980-8433-deded840c21a
Action ran for: 0hr:0min:13s
libertybhw

Re: my accounts are not able to login

Post by libertybhw »

I dont know if I had the similar issue, but I had to whitelist my ip on proxy website for my proxy to work.
have you double checked that?

If the login works on normal website, then its most likely issue with proxy.
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martin@rootjazz
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Posts: 34375
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Re: my accounts are not able to login

Post by martin@rootjazz »

HELP > LOGS > SUBMIT

then send your logs ID - the numbers are sufficient (displayed after successful uploading of logs)



and If I can test the account, that would be helpful: If so, export the account (export button bottom right of accounts list) and email the exported file:

Code: Select all

support[at]rootjazz[dot]com

Regards,
Martin
visionmw
Posts: 15
Joined: Sun Feb 23, 2020 4:32 pm

Re: my accounts are not able to login

Post by visionmw »

Hi Martin,

I'm having a similar problem. I imported a couple of accounts, and some of them needed to solve a recaptcha, so I manually logged in using the “Open Acc in session Browser”, solved the captcha and I have now access to the account that way. However, when I run the “Verify Login Web” function or try to run a task, it cannot login and I get the following message:
Starting: 05/06/2022 08:04 AM
Validate account via login username: ....
Login: UN: .....
UA: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/102.0.5005.63 Safari/537.36
Login: get: https://twitter.com/
Login: Failed validate: 200
https://twitter.com/
Perform login form
Login: Get: https://twitter.com/login/
gt: 1533434597584691200
Adding username: ....
taskId: LoginPrivacyWarningRecaptchaSubtask
taskId: LoginThrowRecaptchaSubtask
taskId: LoginThrowRecaptchaSubtask
Validate account failed: (55168745) 2903479283472938472938476297482 : Couldn't build request params for: taskIds: LoginPrivacyWarningRecaptchaSubtask, LoginThrowRecaptchaSubtask, LoginThrowRecaptchaSubtask: Carisa45518807

FAILED VERIFY:
Carisa45518807
0 accounts validated out of 1
Started: 05/06/2022 08:04 AM
Finished: 05/06/2022 08:04 AM
ID: 021d4b2a-cffa-4c81-bd53-62eb03878cad
Action ran for: 0hr:0min:4s


I already tried deleting the cookies, reseting the useragent, deleting the browser session folder, and even deleted the account completely and added it again but nothing seems to work. Do you have any idea why?

I already submitted today’s logs, the ID is: 94046
And I sent you an email with the account details in case you want to test things out.

Thanks in advance
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martin@rootjazz
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Re: my accounts are not able to login

Post by martin@rootjazz »

visionmw wrote: Sun Jun 05, 2022 1:46 pm
I already tried deleting the cookies, reseting the useragent, deleting the browser session folder, and even deleted the account completely and added it again but nothing seems to work. Do you have any idea why?
Some new login flow isn't handled I imagine
I already submitted today’s logs, the ID is: 94046
And I sent you an email with the account details in case you want to test things out.

Thanks in advance
Thanks, let me look at this now, should be a quick update if I can trigger it.
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martin@rootjazz
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Re: my accounts are not able to login

Post by martin@rootjazz »

just sent you an email.

The recaptcha check login flow causing this issue, has stopped appearing. I didn't solve it for the account, but it no longer appears and I haven't solved it yet.


If you or anyone has more accounts, please export and send them to me please:

Code: Select all

support[at]rootjazz[dot]com

Regards,
Martin
alothbrok7
Posts: 1
Joined: Wed Jun 22, 2022 8:28 am

Re: my accounts are not able to login

Post by alothbrok7 »

Same problem here. I send you a email today Martin.

Thank you.
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martin@rootjazz
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Re: my accounts are not able to login

Post by martin@rootjazz »

alothbrok7 wrote: Wed Jun 22, 2022 8:29 am Same problem here. I send you a email today Martin.

Thank you.
ok, haven't gone through emails yet.

If you haven't and if I can, export the account and send it to me for testing.

I will need to trigger the new flow that isn't supported and monitor the network comms, in order to add it to the program.


export the account (export button bottom right of accounts list) and email the exported file:

Code: Select all

support[at]rootjazz[dot]com

if you did this, then all good and when I do email support I'll get to the email



Regards,
Martin
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