The program is not working

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dhdiraq
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Joined: Tue Aug 10, 2021 9:13 pm

The program is not working

Post by dhdiraq »

https://snipboard.io/pCGfMH.jpg
What is the cause of this problem?
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martin@rootjazz
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Re: The program is not working

Post by martin@rootjazz »

Goto the directory:
%appdata%\rootjazz\twitterdub

then zip up the logs folder (right click > send to > zip)

If the file is less than 8mb, email it to me:

Code: Select all

support[at]rootjazz[dot]com
Otherwise upload somewhere and send me the link


and let me know your purchase email so I can find your records and confirm everything is working correctly with the license server validating your license at app startup



Regards,
Martin
dhdiraq
Posts: 30
Joined: Tue Aug 10, 2021 9:13 pm

Re: The program is not working

Post by dhdiraq »

I sent you the mail, I want a new license, a second user license. I can pay by ethereum or payeer
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martin@rootjazz
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Re: The program is not working

Post by martin@rootjazz »

dhdiraq wrote: Wed Aug 18, 2021 6:36 pm I sent you the mail, I want a new license, a second user license. I can pay by ethereum or payeer
Cheers, let me know if you have the same issue with this "second" license, I have a feeling you won't :roll:
dhdiraq
Posts: 30
Joined: Tue Aug 10, 2021 9:13 pm

Re: The program is not working

Post by dhdiraq »

Thanks, the program works better
There is another problem
ID LOGS 54730
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martin@rootjazz
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Re: The program is not working

Post by martin@rootjazz »

dhdiraq wrote: Wed Aug 18, 2021 10:43 pm Thanks, the program works better
There is another problem
ID LOGS 54730
Can you provide some details on the issue.

What is it?
Anything else that might help me out understanding it. Logs / screenshots / explanations how to replicate etc etc



Regards,
Martin
dhdiraq
Posts: 30
Joined: Tue Aug 10, 2021 9:13 pm

Re: The program is not working

Post by dhdiraq »

this is the problem
https://snipboard.io/n1thl8.jpg

There are options that I use in another program, I don't know if they are in this program
Example
https://snipboard.io/Yn4Jyx.jpg
or
https://snipboard.io/moSMEP.jpg
If there are these specifications in the program, explain it with a picture. Thank you
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martin@rootjazz
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Re: The program is not working

Post by martin@rootjazz »

dhdiraq wrote: Thu Aug 19, 2021 9:18 am this is the problem
https://snipboard.io/n1thl8.jpg


There are options that I use in another program, I don't know if they are in this program
Example
https://snipboard.io/Yn4Jyx.jpg
or
https://snipboard.io/moSMEP.jpg
If there are these specifications in the program, explain it with a picture. Thank you
Ok so there is problem with the response from Twitter which the program is unable to parse as it is not expected. Now I know what I am looking for, I'll look in the logs.


--------------------------------

Can you provide some background.
What kind of account is this? new / old / used before / never used
What IP? proxy / local / if proxy what type?
What have you been doing with this account (if anything). Types of actions / limits per day etc



Regards,
Martin
dhdiraq
Posts: 30
Joined: Tue Aug 10, 2021 9:13 pm

Re: The program is not working

Post by dhdiraq »

new account
When I opened the account, it was in the browser asking me to confirm that it was not a robot
Why is the program not responding and solving the captcha?
dhdiraq
Posts: 30
Joined: Tue Aug 10, 2021 9:13 pm

Re: The program is not working

Post by dhdiraq »

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