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User scrape

Posted: Wed Jan 03, 2018 9:14 pm
by Jayali
When I use the user scrape function on version 1.410 (latest update), the program stops responding, and a pop up message comes on saying that the program stopped working.

Re: User scrape

Posted: Wed Jan 03, 2018 9:17 pm
by Jayali
Logs: 44770

Re: User scrape

Posted: Thu Jan 04, 2018 5:33 am
by support@rootjazz
The Log file has been reported to martin and he will reply back here after investigating the log. Please be patience.


Best Regards

Re: User scrape

Posted: Thu Jan 04, 2018 4:37 pm
by martin@rootjazz
can you describe exactly what you do.
What tab
what inputs
what settings

your logs don't give much information I'm afraid

Re: User scrape

Posted: Fri Jan 05, 2018 2:53 am
by Jayali
Example: Click the scraper tab. Put United States in for the Country, then NY for state code, then New York for the city. I put hip hop for the genre. When i click scrape, a system pop up window says the program stopped working. I believe Reverbnation changed the way you can search by location in the charts. Now, when you start typing in the location, a box drops down where you can select the location. I believe the options are populated through google maps.

Re: User scrape

Posted: Fri Jan 05, 2018 9:03 am
by support@rootjazz
Jayali wrote: Fri Jan 05, 2018 2:53 am Example: Click the scraper tab. Put United States in for the Country, then NY for state code, then New York for the city. I put hip hop for the genre. When i click scrape, a system pop up window says the program stopped working. I believe Reverbnation changed the way you can search by location in the charts. Now, when you start typing in the location, a box drops down where you can select the location. I believe the options are populated through google maps.
I have replicated your issue and for me the bot closes. But, martin will reply here after investigating your steps. Please be patient.


Best Regards

Re: User scrape

Posted: Sat Jan 27, 2018 6:28 pm
by Jayali
Is there an update on the issue with the scraping?

Re: User scrape

Posted: Thu Feb 08, 2018 8:56 am
by support@rootjazz