PROBLEM WITH SONG PLAY

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FORTUNE76
Posts: 22
Joined: Mon Jun 02, 2014 3:44 am

PROBLEM WITH SONG PLAY

Post by FORTUNE76 »

I get ton of this error, definitely there's something wrong with song play feature,try them for few days with the same result, use private proxies or no proxies, the result is the same, please fix it, thanks


Starting plays: http://www.reverbnation.com/artist/arti ... d=22481447
Starting looping proxies
Play: Proxy: 8.30.147.125:29842
Play: Proxy: 8.18.120.154:29842
* ERROR: Failed play: The 'Value'='6a36f3f3ed5605abb74f27c72ee9808asong-1418715913304,68' part of the cookie is invalid.
Pause: 10secs
* ERROR: Failed play: The 'Value'='9094c147f3d5f7c3c0195b6a800b453bsong-1418715916785,88' part of the cookie is invalid.
Pause: 13secs
Play: Proxy: 8.18.121.46:29842
* ERROR: Failed play: The 'Value'='e446c2d7bf8ac88d2dad5eab31a3133csong-1418715925797,39' part of the cookie is invalid.
Pause: 12secs
Play: Proxy: 8.18.122.195:29842
* ERROR: Failed play: The 'Value'='e5e77773791741d66093a162700d21bbsong-1418715931124,7' part of the cookie is invalid.
Pause: 10secs
Play: Proxy: 8.18.121.166:29842
* ERROR: Failed play: The 'Value'='9b1676672fe579cd394ae52437440c7esong-1418715939509,18' part of the cookie is invalid.
Pause: 15secs
Play: Proxy: 8.18.122.133:29842
* ERROR: Failed play: The 'Value'='e54614b224181416936747396d588c6dsong-1418715954158,01' part of the cookie is invalid.
Pause: 15secs
Play: Proxy: 8.18.122.214:29842
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martin@rootjazz
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Re: PROBLEM WITH SONG PLAY

Post by martin@rootjazz »

I am not having any issues with private / no proxies.

Please confirm the program is not blocked by AV software or firewall. Perhaps try installing the software again

http://rootjazz.com/reverbnation/download.html
The error is strange
y: The 'Value'='6a36f3f3ed5605abb74f27c72ee9808asong-1418715913304,68' part of the cookie is invalid.
and doesn't make a lot of sense t be honest. Shouldn't happen the same for private and no proxies. Please confirm everything is entered correctly, the proxies are valid and IP authed if needed

Let me know if problem persists after trying the above and we can take it from there
FORTUNE76
Posts: 22
Joined: Mon Jun 02, 2014 3:44 am

Re: PROBLEM WITH SONG PLAY

Post by FORTUNE76 »

NO PROXY, CLEAN INSTALL (I UNINSTALL THE OLD ONE AND INSTALL THE NEW ONE), NO AV ON.


Action Cancelled

Starting plays: http://www.reverbnation.com/artist/arti ... d=22305883
Starting looping proxies
Play: No proxy
* ERROR: Failed play: The 'Value'='2b55c0c09739e5f6788341ec2d713c60song-1419105626791,39' part of the cookie is invalid.
Starting looping proxies
Play: No proxy
* ERROR: Failed play: The 'Value'='573d51ac71aae57aa90af970183f6b23song-1419105627244,42' part of the cookie is invalid.
Starting looping proxies
Play: No proxy
* ERROR: Failed play: The 'Value'='be825e7ab07c761fc1d818fb620dffeesong-1419105628001,46' part of the cookie is invalid.
Starting looping proxies
Play: No proxy
* ERROR: Failed play: The 'Value'='1596b2c093ef0dda36562164295d0de6song-1419105628356,48' part of the cookie is invalid.
Starting looping proxies
Play: No proxy
* ERROR: Failed play: The 'Value'='8c3763ae3cde3e01658e5db3123c65adsong-1419105628743,51' part of the cookie is invalid.
Starting looping proxies
Play: No proxy
* ERROR: Failed play: The 'Value'='816a41f02adf175d2a2118ca764d0bbdsong-1419105629175,53' part of the cookie is invalid.
Starting looping proxies
Play: No proxy
* ERROR: Failed play: The 'Value'='713ad280a8fe694ce612f3a4e379ad9esong-1419105629608,56' part of the cookie is invalid.
Starting looping proxies
Play: No proxy


WITH PROXIES, NO AV ON
Starting plays: http://www.reverbnation.com/artist/arti ... d=22305883
Starting looping proxies
Play: Proxy: 209.0.51.5:29842
* ERROR: Failed play: The 'Value'='35bc70780602a8236d2b50355749b9f7song-1419105874278,55' part of the cookie is invalid.
Play: Proxy: 8.18.121.188:29842
* ERROR: Failed play: The 'Value'='c60dc6aac71662c90184ea1a3a2aa083song-1419105876279,66' part of the cookie is invalid.
Play: Proxy: 8.18.122.195:29842
* ERROR: Failed play: The 'Value'='050fda576a2a6dc764ccfe18cd7b7f0bsong-1419105877480,73' part of the cookie is invalid.
Play: Proxy: 8.18.121.153:29842
* ERROR: Failed play: The 'Value'='3fe32a2c263cda494ac5a585966bb78csong-1419105879933,87' part of the cookie is invalid.
Play: Proxy: 8.18.122.91:29842
* ERROR: Failed play: The 'Value'='27be62441b40c5ca97c9a81b456187d4song-1419105882299,01' part of the cookie is invalid.
Play: Proxy: 8.18.122.133:29842
* ERROR: Failed play: The 'Value'='5811b262a5f9f14a812c287aa75bae4esong-1419105883948,1' part of the cookie is invalid.
Play: Proxy: 8.18.122.214:29842
* ERROR: Failed play: The 'Value'='a2f2da99a0b55b7bced2c271c6efba40song-1419105888893,39' part of the cookie is invalid.
Play: Proxy: 8.8.244.5:29842
* ERROR: Failed play: The 'Value'='1d078d097faa3eba8693712862853779song-1419105890013,45' part of the cookie is invalid.
Play: Proxy: 8.8.244.176:29842
* ERROR: Failed play: The 'Value'='32cabae6d619430dc378578d4951b350song-1419105890684,49' part of the cookie is invalid.
Play: Proxy: 8.18.121.81:29842
* ERROR: Failed play: The 'Value'='fe9ec683b97e1985eb9f333a00ba3266song-1419105893808,67' part of the cookie is invalid.
Play: Proxy: 8.8.244.47:29842


I TEST VIDEOPLAY WITH THE SAME SETTING AND IT WORK!
So why the song play got that error?
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martin@rootjazz
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Re: PROBLEM WITH SONG PLAY

Post by martin@rootjazz »

* ERROR: Failed play: The 'Value'='2b55c0c09739e5f6788341ec2d713c60song-1419105626791,39' part of the cookie is invalid.
Something has gone wrong, RVN are refusing the play and return that error message.

IS this a one off, of a continual issue?
FORTUNE76
Posts: 22
Joined: Mon Jun 02, 2014 3:44 am

Re: PROBLEM WITH SONG PLAY

Post by FORTUNE76 »

This is continual issue, please fix it.
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martin@rootjazz
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Re: PROBLEM WITH SONG PLAY

Post by martin@rootjazz »

The issue doesn't happen for me, can you send me a proxy that it happens all the time for you for me to test

Code: Select all

support[at]rootjazz[dot]com
FORTUNE76
Posts: 22
Joined: Mon Jun 02, 2014 3:44 am

Re: PROBLEM WITH SONG PLAY

Post by FORTUNE76 »

I did send you the proxies in our last conversation via gmail, I even authorize your ip to use it, and you said they're working fine (the proxies) and can play the song, but I always get that error.
Today I try using scrape proxies (using original scraping feature from this software) but once again I get the same error, so obviously this is not proxies problem but probably problem from this software.
So please analyze this problem. See log file below, I test use my private proxies for videoplay and they're working fine.


** This log file using scrape proxies from this software, and it show the same problem (like when using private proxies)

Starting plays: http://www.reverbnation.com/artist/arti ... d=13908714
Starting looping proxies
Play: Proxy: 118.144.178.230:8118
* ERROR: Failed play: The 'Value'='cea280ac783283be6ef7203b28f4ebf3song-1420735829011,03' part of the cookie is invalid.


** This is log file for video play using private proxies

Starting video plays: http://www.reverbnation.com/artist/artist_videos/606258
Starting looping proxies
Video Play: Proxy: 8.8.244.137:29842
Successful video plays: 1
Video Play: Proxy: 8.8.244.3:29842
Successful video plays: 2
Video Play: Proxy: 8.18.121.81:29842
Successful video plays: 3
Video Play: Proxy: 8.18.120.154:29842
Successful video plays: 4
Video Play: Proxy: 8.18.121.166:29842
Successful video plays: 5
Video Play: Proxy: 8.18.120.25:29842
Successful video plays: 6
Video Play: Proxy: 8.18.120.221:29842
FORTUNE76
Posts: 22
Joined: Mon Jun 02, 2014 3:44 am

Re: PROBLEM WITH SONG PLAY

Post by FORTUNE76 »

I test once again using the same private proxies

Action Cancelled

Starting plays: http://www.reverbnation.com/artist/arti ... d=13908714
Starting looping proxies
Play: Proxy: 8.8.244.216:29842
* ERROR: Failed play: The 'Value'='4bdbff6c2593b85dce4b4aae15952eadsong-1420737557060,86' part of the cookie is invalid.
Pause: 11secs
Play: Proxy: 8.18.120.222:29842
* ERROR: Failed play: The 'Value'='53a5615c0aa040ce50c9fc171b5257e5song-1420737571319,68' part of the cookie is invalid.
Pause: 14secs
Play: Proxy: 8.18.121.224:29842
* ERROR: Failed play: The 'Value'='f2b98c0674b64402b398fc049339b00csong-1420737586339,54' part of the cookie is invalid.
Pause: 12secs
Play: Proxy: 8.8.244.150:29842
* ERROR: Failed play: The 'Value'='81fdaa7ee6e4e7dc356502548cc5a252song-1420737601129,39' part of the cookie is invalid.
Pause: 11secs
Play: Proxy: 8.18.120.129:29842
* ERROR: Failed play: The 'Value'='5ba36e9f9c69b78673ab35011a5a1305song-1420737613329,08' part of the cookie is invalid.
Pause: 13secs
Play: Proxy: 8.8.244.46:29842
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martin@rootjazz
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Re: PROBLEM WITH SONG PLAY

Post by martin@rootjazz »

Submit your logs
HELP > LOGS > SUBMIT

Let me analyse, maybe some extra debugging code can be added to try and get more information as to why it happens only for you.

Do you have other machines to test on by the way?
FORTUNE76
Posts: 22
Joined: Mon Jun 02, 2014 3:44 am

Re: PROBLEM WITH SONG PLAY

Post by FORTUNE76 »

Yep, I have other machine, but they face the same problem too, I'll submit log file for you later.
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