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I can´t follow / unfollow
Posted: Tue Jan 12, 2021 2:46 pm
by Rcmg1
Hello Martin!
I don´t know why but today when i try to do follow or unfollow with instadub it doesn´t work. Instadub create the proccess but after that it be waiting and doesn´t start. I never before had this problem, until today the program had been following and unfollowing with no problem.
Can you help me? Thanks a lot!
Re: I can´t follow / unfollow
Posted: Tue Jan 12, 2021 3:15 pm
by Rcmg1
No likes either...
Re: I can´t follow / unfollow
Posted: Tue Jan 12, 2021 3:49 pm
by martin@rootjazz
If status is WAITING
then
1) make sure you turned processer ON (but you are not a new user I imagine you know this)
2) Check the SCHEDULED date, are the processes scheduled for the future?
3) clear logs: HELP > LOGS > DELETE
Turn auto run OFF (processor tab)
Turn program off and and then start the processor after restart.
If this doesn't work, then submit logs
HELP > LOGS > SUBMIT
then send your logs ID - the numbers are sufficient (displayed after successful uploading of logs)
Re: I can´t follow / unfollow
Posted: Tue Jan 12, 2021 4:09 pm
by Rcmg1
1) make sure you turned processer ON (but you are not a new user I imagine you know this)
Yes i know
2) Check the SCHEDULED date, are the processes scheduled for the future?
No, i created a process to start at moment, with no date.
I followed the 3) Step and everything is the same. I submit logs and the number ids logs_86810
Thanks a lot!
Re: I can´t follow / unfollow
Posted: Tue Jan 12, 2021 6:56 pm
by martin@rootjazz
Logs show actions are running.
Is it just SOME actions not running or NO actions running?
Can you send a FULL SCREEN screenshot (press printscreen on your keyboard and paste that to me). I need to see the full app screen with all columns and your PC clock.
Re: I can´t follow / unfollow
Posted: Wed Jan 13, 2021 11:27 am
by Rcmg1
I have written a mail con the screen capture.
Thanks Martin
Re: I can´t follow / unfollow
Posted: Wed Jan 13, 2021 2:17 pm
by Rcmg1
Ok, i was testing more and the problem with likes and comments can be for a instagram limits and not for a instadub problem because when i do manually instagram show me an warning notice. I´ll stop that actions 24/48 hours and after that look if everything back to normal.
I´m doing right now a DM campaing with my followers and is working well.
I made two follow campaings this morning with a good result but i try now again, one with date and the other with no date and any of them works.
I have started a react campaning too to people who start to follow me received a welcome DM and i put cheking every minute but i think is not cheking, is waiting too.
Re: I can´t follow / unfollow
Posted: Wed Jan 13, 2021 6:33 pm
by martin@rootjazz
Rcmg1 wrote: ↑Wed Jan 13, 2021 2:17 pm
Ok, i was testing more and the problem with likes and comments can be for a instagram limits and not for a instadub problem because when i do manually instagram show me an warning notice. I´ll stop that actions 24/48 hours and after that look if everything back to normal.
I´m doing right now a DM campaing with my followers and is working well.
I made two follow campaings this morning with a good result but i try now again, one with date and the other with no date and any of them works.
I have started a react campaning too to people who start to follow me received a welcome DM and i put cheking every minute but i think is not cheking, is waiting too.
double click these waiting actions, do the logs indicate the action ran, couldn't run due to a block and rescheduled?
Re: I can´t follow / unfollow
Posted: Wed Jan 13, 2021 6:33 pm
by martin@rootjazz
Rcmg1 wrote: ↑Wed Jan 13, 2021 11:27 am
I have written a mail con the screen capture.
Thanks Martin
I don't see any email, did you give it a proper subject?