Purchase

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debaashaas
Posts: 8
Joined: Mon Jan 28, 2019 2:57 pm

Purchase

Post by debaashaas »

I payed with bitcoin. Copied the order id and my email for activation in an email to purchase@rootjazz.com

How can I check the order status?
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martin@rootjazz
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Joined: Fri Jan 25, 2013 10:06 pm
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Re: Purchase

Post by martin@rootjazz »

No notifications of bitcoin payments have been received.

I think I actually saw your email this morning and assumed it was spam, it was very brief contained no details and just said order number, very similar in style to a lot of spam mails I get.

Can you email me again, with details, so I know you are real and include the bitcoin transaction tx hash so I can confirm payment as perhaps the payment provider is just being slow and sending the payment notification.

Also is best to email on

Code: Select all

support[at]rootjazz[dot]com

Regards,
Martin
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