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not opening instadub
Posted: Sat Sep 01, 2018 6:53 am
by baljeetkaur
in my pc instadub is not opening.
windows 10
i7 8th gen
new pc dell
but problem in opening. installed succesfully.
Re: not opening instadub
Posted: Sat Sep 01, 2018 2:09 pm
by martin@rootjazz
what version are you trying to run?
Install
https://rootjazz.com/instadub/updatetesting.html
try and start
If fails:
Goto the directory:
%appdata%\rootjazz\instadub
then zip up the
logs folder (right click > send to > zip)
If the file is less than 8mb, email it to me:
Otherwise upload somewhere and send me the link
Regards,
Martin
Re: not opening instadub
Posted: Sun Dec 26, 2021 11:57 pm
by NeelNMN
They dont reply on emails ya i am tired of remailing them many time
Re: not opening instadub
Posted: Sun Dec 26, 2021 11:58 pm
by NeelNMN
I have the same problem .. didyou get the fix
Re: not opening instadub
Posted: Wed Dec 29, 2021 12:52 am
by martin@rootjazz
NeelNMN wrote: ↑Sun Dec 26, 2021 11:57 pm
They dont reply on emails ya i am tired of remailing them many time
No, you get fed up when I don't reply to your emails in near real time.
Plus it's Christmas, which may not be a holiday in your country, however the fact it is a major holiday for many I am sure you are aware.
martin@rootjazz wrote: ↑Sat Sep 01, 2018 2:09 pm
what version are you trying to run?
Install
https://rootjazz.com/instadub/updatetesting.html
try and start
If fails:
Goto the directory:
%appdata%\rootjazz\instadub
then zip up the
logs folder (right click > send to > zip)
If the file is less than 8mb, email it to me:
Otherwise upload somewhere and send me the link
Regards,
Martin
but do the above and I'll have a look.
another test:
goto
%appdata%\rootjazz\instadub
change database folder to database_bu
now start the app. If it loads its a data issue. If it doesn't load, then something on your machine is blocking the loading